Research & Insights

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Point of View

Case Study: Harnessing the Triple-A Trifecta to Hit Digital OneOffice™ Gold

Ericsson's journey to the Digital OneOffice model provides valuable lessons for organizations looking to get the most out of emerging technologies.

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Market Analysis

Onshore Is Back in Vogue as Digital Takes Center Stage, but Keep Your Location Mix Fluid

Global Delivery Location Analysis 1H 2018: HFS tracked 89 new moves announced during H1 2018. 49 Services providers reported they were building or expanding new

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Point of View

Enterprise Leaders Must Look to Cognitive Assistant Services as a Critical Building Block for the Digital Enterprise

Cognitive assistants have become a crucial element of the digital business operations ecosystem.

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Point of View

Predictive Operations Management Can Smooth the Path to the Digital OneOffice™

As organizations are progressing their journey toward the Digital OneOffice, innovative technologies are changing the way operations are being managed.

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Point of View

Don’t Let Security Concerns Hold Back Your Cloud Migration Journey

Enterprises are showing increased appetite for the cloud, but some are still holding back due to security concerns. This report examines why.

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Point of View

Why AWS’ Techie Focus May Make Cloud Harder for Your Boardroom to Digest

AWS has grown exponentially in the hypercloud space, but is its focus on a technical audience an issue for IT executives pitching the value of the cloud?

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Top 10 Report

HFS Top 10 Cognitive Assistant Service Providers

This is HFS' first comprehensive assessment of the leading 19 providers in the emerging market for cognitive assistant services.

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Point of View

AI in HR Is a Matter of How, Not If

AI is now a crucial tool in workforce management, but assuming it can solve all of a company’s HR issues is dangerously naïve.

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Point of View

The HFS FORA Summit: Cambridge 2018 – The State of Digital Operations

A record of the key findings from the HFS FORA Summit in Cambridge (July 2–3, 2018)

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Hot Tech

HFS Hot Vendors: Q2 2018

We profile five short-listed players who have been designated as HFS Hot Vendors based on our rigorous assessment.

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Point of View

Are you ready to move your digital transformation into a higher gear?

The next wave of digital will require faster, better controlled operations. Change gear before your competitors.

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Point of View

Making AI the Killer App for Your Data

HfS and IBM have jointly developed a practical guide with actionable recommendations to starting your AI journey.

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