Research & Insights

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Point of View

How the Ask Avnet Cognitive Assistant Became a Critical Part of the Customer Life Cycle

Avnet’s cognitive assistant ups CX and breaks brand silos by embracing the Digital OneOffice principles

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Point of View

Mphasis Clients: Exploit their growth plans to match your OneOffice ambitions

Mphasis focused its strategic goals and improved its financial performance in recent years - now it’s time for clients to get more bang for their buck

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Competitive Intelligence

OneOffice Vendor Assessment – Wipro

An enterprise-focused analysis of Wipro that highlights it’s business strategy, financials, contracts, clients and strengths & weaknesses.

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Competitive Intelligence

OneOffice Vendor Assessment – DXC Technology

An enterprise-focused analysis of DXC Technology that highlights it’s business strategy, financials, contracts, clients and strengths & weaknesses.

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Competitive Intelligence

OneOffice Vendor Assessment – Genpact

An enterprise-focused analysis of Genpact that highlights it’s business strategy, financials, contracts, clients and strengths & weaknesses.

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Competitive Intelligence

OneOffice Vendor Assessment – Cognizant

An enterprise-focused analysis of Cognizant that highlights it’s business strategy, financials, contracts, clients and strengths & weaknesses.

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Point of View

NRF’s Big Show: Put experiences at the heart of retail strategy

HFS' coverage of Retail's BIG show, where retailers come together to gear up for the hyper-connected economy

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Competitive Intelligence

OneOffice Vendor Assessment: Concentrix 2019

An enterprise-focused analysis of Concentrix that highlights it’s business strategy, key financials, contracts, clients, strengths, and weaknesses.

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Competitive Intelligence

OneOffice Vendor Assessment: Teleperformance 2019

An enterprise-focused analysis of Teleperformance that highlights it’s business strategy, financials, contracts, clients, and strengths and weaknesses.

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Point of View

Infographic: Analytics Leaders vs. Laggards

Analytics are increasingly part of the "secret sauce" of the enterprise. HFS Research, with support from Infosys BPM, interviewed 262 enterprise decision makers

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Point of View

Infographic: Enterprise Analytics Challenges

HFS Research, with support from Infosys BPM, interviewed 262 enterprise decision makers across the Global 2000 about their use of data as a strategic asset.

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Competitive Intelligence

OneOffice Vendor Assessment: Deloitte 2019

An enterprise-focused analysis of Deloitte that highlights its’s business strategy, key financials, contracts, clients and strengths, and weaknesses.

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