Horizons and Top 10 Reports

Forward-looking market assessments and research across a comprehensive range of the hottest IT and business process services, emerging technologies, and industry domains, powered by our OneOffice and OneEcosystem models and our unparalleled Pulse demand-side research.

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We’ve collected all of our forward-looking Horizons Reports, which evaluate service providers, in one place. Take a look here.

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More Featured Horizons and Top 10 Reports

Top 10 Report

HFS OneOffice™ Services Top 10: Data and Decisions

New analysis and ranking of leading data and decisions services suppliers - part of our HFS OneOffice Services Top 10 series.

Top 10 Report

HFS OneOffice™ Services Top 10: Native Automation

New analysis and ranking of the native automation services capabilities of 12 leading providers.

Top 10 Report

CX Services in the Pandemic Economy—The Best of the Best Service Providers

Analysis of the best providers of CX services firms across execution, innovation, OneOffice, and voice of the customer criteria.

Top 10 Report

Banking and Financial Services – The Best of the Best Service Providers

Analysis of the best service providers for BFS firms across execution, innovation, OneOffice, and voice of the customer criteria.

Top 10 Report

Banking and Financial Services Formidable Challengers 2021

Analysis of eight specialist service providers across execution, innovation, OneOffice, and voice of the customer criteria.

Top 10 Report

Supply Chain Service Providers 2021

Analysis of providers developing Supply Chain capabilities across innovation, execution, and voice of customer.

Top 10 Report

ServiceNow Services 2021

New analysis of providers developing ServiceNow capabilities across innovation, execution, and voice of customer criteria.

Top 10 Report

HFS Top 10 Workday Financial Management (FM) Services 2021

In the 2021 HFS Finance Management (FM) Services Top 10 Report, we analyze the capabilities and vision of ten service providers.

Top 10 Report

Snapshot: RPA Software Products 2021

We assess 17 RPA providers on execution, innovation, OneOffice alignment, and voice of the customer—and reveal the top 10.

Top 10 Report

HFS TMT (Telecom, Media, and Technology) Service Providers Top 10 2021

This report covers our assessment of the TMT market and its leading service providers’ execution, innovation, and client feedback.

Top 10 Report

HFS Top 10: Hyperscaler Cloud Service Providers 2021

This report examines the leading services firms developing their partnerships, solutions, and capabilities on delivering cloud services value stream solutions.

Top 10 Report

HFS Top 10: Workday Human Capital Management (HCM) Services 2021

In the 2021 HFS Workday Human Capital Management (HCM) Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.

Top 10 Report

HFS Top 10: Digital Associates Services

This report analyzes service providers developing conversational tools across a defined series of innovation, execution, and voice of customer criteria.

Top 10 Report

HFS Top 10 Healthcare Sector Service Providers 2020

This healthcare services report examines the role service providers play in the dynamic healthcare industry.

Top 10 Report

HFS Top 10 Finance and Accounting Outsourcing (FAO) Service Providers

This HFS Top 10 report expands on our analysis of finance and accounting outsourcing service providers.

Top 10 Report

HFS Top 10: Triple-A Trifecta Services 2020

This HFS Top 10 report assessed service providers on how well they are helping clients with the Triple-A Trifecta technologies and related services.

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