Covering the worlds of insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
September 05, 2025Discover how WNS embeds AI at the core of insurance operations, enabling agility, compliance, and enterprise scalability.
July 14, 2025Insurers must move beyond compliance to turn IFRS 17 into a competitive advantage.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
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September 30, 2019HFS Research attended Cognizant's APAC Advisory Summit in Singapore. We believe Cognizant is focusing on building proprietary products by partnering with tech
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September 25, 2019Part two of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their data, mindsets, reskilling, and future.
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September 19, 2019Gone are the days of wearing wristwatches to actually tell the time. Smart connected devices have made a huge public impact, becoming widely accepted as a part
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September 05, 2019Do you think RPA adoption is solely the purview of the world’s biggest banks and insurers? If you did, you would be wrong.
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August 11, 2019We now have one service provider with revenues approaching $2.5 billion aspiring to break into the open spot between these mid-caps and the large providers: LTI
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July 18, 2019The insurance industry is ripe for disruption as consumers seek innovative ways to insure risk and change agents offer considerable opportunities.
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July 17, 2019For years, insurers have coasted with little to no impact from new and emerging technologies. However, the clock has run down—now’s the time to innovate
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July 03, 2019HFS Research visits Infosys Raleigh Innovation Hub on their first Analyst address.
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June 24, 2019RPA hype, continues to pervade the marketplace making it very difficult to discern viable execution and management strategies. In an effort to go beyond the HFS
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June 14, 2019HFS’ recent coverage outlines how important it is for insurance carriers to explore new consumer and business ecosystems to serve new customer needs. We found
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May 22, 2019TCS is quietly emerging as the “Walmart of IT services” with the depth and breadth to win and deliver any deal it wants. Its investments in innovation have
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May 15, 2019Improve worker safety, eliminate compensation payouts, and slash insurance costs through a combination IoT & Blockchain.
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May 14, 2019Blockchain can provide physicians with ready access to patients’ electronic health information.
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April 25, 2019Insurance carriers have remained distanced from their end customers due to the nature of the industry. Connected ecosystems now offer a way for carriers to plug
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April 05, 2019Business use cases of AI are verticalized by default, given the domain contexts and consequently the data models, ontologies, semantic networks and rules are to
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April 03, 2019Why a One Office approach is critical to driving a touch-less personalized customer experience for airlines.
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