Covering the worlds of insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
January 21, 2026Redesigning the operating model of insurers with digital labor at the core.
November 25, 2025Co-created ops are insurers’ new edge. Mosaic and WNS show how smarter, scalable models beat legacy limits.
October 30, 2025AntWorks’ Insurants offers insurers a practical path to high-quality, AI-ready data.
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November 21, 2019As the Industrial IoT expands, cybersecurity's importance must be translated across IT and OT departments, and new and legacy devices.
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November 12, 2019Use AR, VR, and MR technologies to make your physical operation environments more efficient and create meaningful, immersive experiences
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November 07, 2019With the advent of IoT, some of its applications have the potential to bring a sea change across all the stakeholders in the healthcare industry.
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November 07, 2019Part 1/2: As we enter the third era of sustainability services, providers must reach across their functions to match sustainability’s breadth & depth.
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November 05, 2019SE2 made a few announcements recently, including the opening of its delivery and innovation centers in India and the launch of its Digital Engage platform. the
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October 18, 2019Enterprise AI leaders must leverage AI solutions at the intersection point of horizontal technical AI capabilities and vertical-specific depth.
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October 17, 2019Insurers are left to burden expensive payouts, but they can protect profit margins by moving towards a predict-and-prevent model leveraging IoT.
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September 30, 2019Insurance is complex and the claims process relies on efficient collaboration but blockchain can streamline the process, driving down operating costs.
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September 30, 2019HFS Research attended Cognizant's APAC Advisory Summit in Singapore. We believe Cognizant is focusing on building proprietary products by partnering with tech
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September 25, 2019Part two of two: HFS CEO Phil Fersht talks with Genpact's CEO and Chief Strategy Officer about their data, mindsets, reskilling, and future.
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September 19, 2019Gone are the days of wearing wristwatches to actually tell the time. Smart connected devices have made a huge public impact, becoming widely accepted as a part
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September 05, 2019Do you think RPA adoption is solely the purview of the world’s biggest banks and insurers? If you did, you would be wrong.
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August 11, 2019We now have one service provider with revenues approaching $2.5 billion aspiring to break into the open spot between these mid-caps and the large providers: LTI
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July 18, 2019The insurance industry is ripe for disruption as consumers seek innovative ways to insure risk and change agents offer considerable opportunities.
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July 17, 2019For years, insurers have coasted with little to no impact from new and emerging technologies. However, the clock has run down—now’s the time to innovate
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July 03, 2019HFS Research visits Infosys Raleigh Innovation Hub on their first Analyst address.
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