Market Impact Reports

Our latest and greatest long-form, deep-dive research featuring analysis on the market's most important trends.

Get a view of the Horizons

We’ve collected all of our forward-looking Horizons Reports, which evaluate service providers, in one place. Take a look here.

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For insights about the leading vendors in business and IT services, as well as the emerging tech market, click here.

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We provide straightforward insights based on research, data, and forward-looking trend. Most of our research is free to read. Browse here for our latest research coverage.

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More Featured Market Impact Reports

Market Analysis

ITMS and BPO Contract Analysis—Q3 2019

This report analyses publicly announced ITMS and BPO contracts in Q3 2019 by region, service types, key verticals, main vendors and digital services.

Market Analysis

State of Operations and Outsourcing 2019

The latest state of the operations and outsourcing survey results for 2019

Market Analysis

ITMS AND BPO CONTRACT ANALYSIS Q2 2019

This report analyses publicly announced ITMS and BPO contracts in Q2 2019 by region, service types, key verticals, main vendors and digital services.

Market Analysis

HFS BPO Top 50

This is the HFS list of top 50 BPO providers by revenue.

Market Analysis

HFS Quantum Computing Primer – Update

This is a practical guide to quantum computing, explaining in simple terms what quantum computing is, why it is important and the types of quantum computer that

Market Analysis

ITMS AND BPO CONTRACT ANALYSIS Q1 2019

This report analyses publicly announced ITMS and BPO contracts in Q1 2019 by region, service types, key verticals, main vendors and digital services.

Market Analysis

Re-platforming the enterprise: 2019 Market Primer

Our top level predictions for IT Services growth for 2019 and beyond.

Market Analysis

HFS Quantum Computing Primer

As much as you need to know about quantum computing, but not enough to hurt.

Market Analysis

Top 100 outsourcing contracts of 2018

As part of HFS’ analysis of outsourcing and managed services contracts in 2018, we are publishing a list of the Top 100 contracts by deal size.

Market Analysis

ITMS AND BPO CONTRACT ANALYSIS Q4 2018

This report analyses publicly announced ITMS and BPO contracts in Q4 2018 by region, service types, key verticals, main vendors and digital services.

Market Analysis

Market Index Q1 2019

This update to the HFS Market Index gives an overview of the IT and business services market performance.

Market Analysis

ITMS and BPO Contract Analysis Q3 2018

This report analyses publicly announced ITMS and BPO contracts in Q3 2018 by region, service types, key verticals, main vendors and digital services.

Market Analysis

How Are Enterprises Consuming Security Services?

This report provides a detailed analysis of cyber security contracts worldwide by industries, geographies, tenure, and provider shares.

Market Analysis

State of Operations and Outsourcing 2018

The latest joint research from KPMG Global Advisory and HFS Research reveals the state of the operations and outsourcing in 2018.

Market Analysis

Engineering Captive Center Market Analysis Q2 2018

Welcome to the Q2 2018 edition of our quarterly ER&D captive trends analysis.

Market Analysis

Market Index Q3 2018

This update to the HFS Market Index gives an overview of the IT and business services market performance.

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