Our latest and greatest long-form, deep-dive research featuring analysis on the market's most important trends.
August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 25, 2025This report covers the top technology partners for cybersecurity across a mix of software, hardware, and cloud providers.
June 17, 2025The HFS 2025 voice of the SI partners survey reveals which tech vendors enable their ecosystem to truly drive enterprise value.
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Market Analysis
September 24, 2018Welcome to the Q1 2018 edition of our quarterly ER&D captive trends analysis.
Market Analysis
September 06, 2018Global Delivery Location Analysis 1H 2018: HFS tracked 89 new moves announced during H1 2018. 49 Services providers reported they were building or expanding new
Market Analysis
September 06, 2018This report analyses publicly announced ITO and BPO contracts in the APAC Countries by service types, key verticals, digital services, and providers.
Market Analysis
August 30, 2018This report is a continuation of the top 25 IT services market analysis, examining the major changes in the industry.
Market Analysis
August 29, 2018Take a look at our Q1 2018 edition of our quarterly engineering service provider market analysis.
Market Analysis
August 23, 2018Where are the global IT services and BPO markets headed? Take a look at projections in this new report that covers 2018 to 2022.
Market Analysis
July 11, 2018This report analyses publicly announced ITO and BPO contracts in the EMEA Countries by service types, key verticals, digital services, and providers.
Market Analysis
July 11, 2018This report provides a detailed analysis of analytics contracts worldwide by industries, geographies, tenure, and provider shares.
Market Analysis
July 09, 2018This report analyses publicly announced ITMS and BPO contracts in 2018 by region, service types, key verticals, and main vendors.
Market Analysis
June 29, 2018This update to the HfS Market Index gives an overview of the IT and business services market performance.
Market Analysis
June 14, 2018Choosing an IT Services Challenger
Market Analysis
June 13, 2018Welcome to the 2017 edition of our annual engineering services captive center analysis.
Market Analysis
May 29, 2018Engineering Services (ER&D) deal announcements— trends in 2017
Market Analysis
May 16, 2018The delivery location trends and analysis based on 1,000+ announcements made by service providers & global in-house centers (GICs) since 2014.
Market Analysis
April 30, 2018Welcome to the Q4 2017 edition of our quarterly engineering services outsourcing trends analysis.
Market Analysis
April 26, 2018Welcome to the Q4 2017 edition of our quarterly ER&D captive trends analysis.
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