OneOffice Mindset and Horizon 3 Innovation

HFS coined the term "OneOffice" in 2016, which describes HFS Research's vision for future business operations amidst the impact of cloud, automation, AI, and disruptive digital business models. Together with our Horizon 3 orientation, our research peers into the future of the digital organization.

More HFS OneOffice Mindset and Horizon 3 Innovation Research

Point of View

The HFS OneOffice Emerging Tech Platform: The future of native automation, data, and process design,

OneOffice Emerging Tech Platform is our next stage vision for how enterprises effectively embrace emerging tech: through native automation, people and process

Point of View

Five questions to ask about SLAs as you move to the cloud

The adoption of cloud solutions can create significant business outcomes for organizations. However, these changes require new contracts and agreements with and

Point of View

The Hitchhiker’s Guide to Cloud Native: Align People, Process, and Culture

The shift to cloud native will dominate the next decade and drive companies to adopt HFS’ Digital OneOffice perspective. Technology will be the agent of for

Highlight Report

HFS Highlight: IBM joins the war for Hyperscaler Talent, Acquires Taos to boost Multi-Cloud and MSP

An HFS view of IBM acquiring Taos to boost its hyperscaler services and capabilities.

Hot Tech

HFS Hot Vendors Q4 2020

We present the HFS Hot Vendors Report for Q4 2020. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value proposition for

Point of View

The OneOffice becomes the true digital operating mindset as GBS grinds to a halt

The OneOffice (connecting the front, middle, and back offices to create a touchless and frictionless digital experience) is no longer a pipe dream. Almost it a

Point of View

Embrace the power of AND for greater emerging technology value

Emerging technology success needed a business case and change of culture before COVID-19—now they’re even more critical.

Point of View

Doing more with less | Align emerging tech investments with business goals beyond narrow financial

There has been a decrease in IT spending during the Pandemic along with a shift in overall business challenges around activities associated with greater in the

Point of View

Re-inventing Finance as an integral part of the Digital OneOffice

Research report surveying 250 finance executives on the 10 Critical Success Factors to bring finance out of its back-office relegation

Point of View

The rise of attended automation: how to get it right

As the OneOffice vision evolves beyond breaking down silos for better CX, the importance of EX and attended automation’s role are clear.

Point of View

Automation should be native to your organization to achieve digital nirvana

In HFS’ recent digital roundtable, supported by IBM, a select group of enterprise delegates gathered to discuss automation’s role in achieving digital

Highlight Report

HFS Highlight: IBM lays down the quantum computing industry roadmap

Focus your quantum conversations on roadmapping, the ecosystem, complementing existing technology, and business outcomes.

Point of View

HFS Vision 2025: The New Dawn to Become a OneOffice Organization

HFS sees a “new dawn” emerging from the fog of 2020, and what is clear is that technology alone cannot absorb what has been the biggest shock of a lifetime,

Point of View

Skills Driving the OneOffice Organization: The future of work is here.

“It is not the strongest or the most intelligent who will survive but those who can best manage change.” – Charles Darwin. To survive and thrive, we have

Top 10 Report

HFS Top 10: Triple-A Trifecta Services 2020

This HFS Top 10 report assessed service providers on how well they are helping clients with the Triple-A Trifecta technologies and related services.

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