HFS coined the term "OneOffice" in 2016, which describes HFS Research's vision for future business operations amidst the impact of cloud, automation, AI, and disruptive digital business models. Together with our Horizon 3 orientation, our research peers into the future of the digital organization.
April 16, 2025An assessment of ER&D service providers addressing the why, what, how and so what.
November 19, 2025CrewAI is reshaping enterprise automation with an AI agent orchestration platform in 60% of the Fortune 500.
August 26, 2025Compliance executives waiting on AI legislation to tell them how to behave are already falling behind customer and market needs.
July 03, 2025Most are stuck in data limbo: unable to move forward and blaming data quality. To break out requires honesty about our problems.
Point of View
February 19, 2019Avnet’s cognitive assistant ups CX and breaks brand silos by embracing the Digital OneOffice principles
Point of View
February 19, 2019Mphasis focused its strategic goals and improved its financial performance in recent years - now it’s time for clients to get more bang for their buck
Competitive Intelligence
February 15, 2019An enterprise-focused analysis of Wipro that highlights it’s business strategy, financials, contracts, clients and strengths & weaknesses.
Competitive Intelligence
February 15, 2019An enterprise-focused analysis of DXC Technology that highlights it’s business strategy, financials, contracts, clients and strengths & weaknesses.
Competitive Intelligence
February 15, 2019An enterprise-focused analysis of Genpact that highlights it’s business strategy, financials, contracts, clients and strengths & weaknesses.
Competitive Intelligence
February 15, 2019An enterprise-focused analysis of Cognizant that highlights it’s business strategy, financials, contracts, clients and strengths & weaknesses.
Point of View
February 08, 2019HFS' coverage of Retail's BIG show, where retailers come together to gear up for the hyper-connected economy
Competitive Intelligence
January 31, 2019An enterprise-focused analysis of Concentrix that highlights it’s business strategy, key financials, contracts, clients, strengths, and weaknesses.
Competitive Intelligence
January 30, 2019An enterprise-focused analysis of Teleperformance that highlights it’s business strategy, financials, contracts, clients, and strengths and weaknesses.
Point of View
January 30, 2019Analytics are increasingly part of the "secret sauce" of the enterprise. HFS Research, with support from Infosys BPM, interviewed 262 enterprise decision makers
Point of View
January 28, 2019HFS Research, with support from Infosys BPM, interviewed 262 enterprise decision makers across the Global 2000 about their use of data as a strategic asset.
Competitive Intelligence
January 14, 2019An enterprise-focused analysis of Deloitte that highlights its’s business strategy, key financials, contracts, clients and strengths, and weaknesses.
Competitive Intelligence
December 28, 2018HFS OneOffice Vendor Assessments are the comprehensive summary of service providers' capabilities, strategies, strengths, weaknesses and financial performance.
Point of View
December 10, 2018Swarm AI is helping organizations make complex decisions that require tapping into the collective opinion of large groups of people.
Point of View
December 06, 2018Our 2019 Research Agenda explores the breathtaking advancements in technology enabling the Digital OneOffice and leading to the creation of a Hyper-Connected
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