Overnight, your firm has been gifted with software providing an incredible ability to generate human-like text, understand and respond to queries, perform simple tasks, and even hold a conversation… Are you really up to the task of winning in the era of the Generative Enterprise? Let’s explore what GenAI and artificial intelligence can really mean for you.
This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
Read More
A call for CFOs to redesign finance for AI-native speed, accuracy, and trust before legacy models turn it into a bottleneck.
HFS analysts connected with Tomas Kunzmann, Chief Executive Officer, and Pieter Viljoen, Chief Data Officer of Allianz Partners.
Point of View
October 27, 2017A unique business process management provider can raise the bar when it comes to Digital Operations
Top 10 Report
October 23, 2017This report covers market size, trends, and direction, as well as execution and innovation capabilities of 15 leading payroll service providers.
Point of View
October 20, 2017Discussions around RPA and AI almost always correspond with shrinking opportunities for humans. This presents a threat and an unmatched opportunity.
Point of View
October 18, 2017This comprehensive report describes an actionable set of eight elements required for successful RPA orchestration.
Point of View
October 12, 2017This PoV assesses NGA HR's disposal of its long-held UK&I software business, and what it means for the future.
Point of View
October 06, 2017The first-of-its kind research involving 400 senior IT and operations executives on the maturity of automation and AI on business operations.
Point of View
October 03, 2017Data is the new Currency of Business - This workshop presentation goes into depth on how C-Suites are driving their operations leaders to shift gears
Point of View
September 29, 2017This report depicts the journey toward data-centric models with a view to drive business outcomes
Point of View
September 29, 2017This report outlines that the market for AI enabled services is no longer confined to lower level Machine Learning.
Point of View
September 29, 2017Companies need to be conscious of looking for unstructured data as they design their integrated OneOffice operations for the future.
Point of View
September 28, 2017Examining the key market trends in the Salesforce Services market.
Point of View
September 26, 2017This report outlines client buying behavior and preferences in the embedded and semiconductor engineering services market.
Top 10 Report
September 14, 2017Each of our Blueprints covers trends and themes on the combinations of talent and technology for business outcomes, service provider analysis, and for
Point of View
September 07, 2017Genpact has announced its intention to acquire TandemSeven, a customer experience design firm with a dynamic journey mapping tool
Point of View
August 31, 2017The HfS “Triple A Trifecta” provides a clear and crisp articulation of the emerging change agents to transform business operations.
Point of View
August 28, 2017This PoV discusses thirteen smart technologies shaping Industry 4.0 based on a study of 500+ engagements across 12 service providers.
Tom Reuner,
Executive Research Leader
Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.
David Cushman,
Executive Research Leader
David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
