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Point of View

Stop underselling procurement and view it as an ‘ecosystem builder’

Ambitious procurement organizations of the future will act as "ecosystem builders" for the enterprise.

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Highlight Report

Workato goes large on comprehensive connectivity to serve end-to-end enterprise automation

Recognizing and responding to the need to connect existing tech estates makes for a tempting proposition.

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Point of View

Banks thinking about insourcing need to think again

Is the Great Resignation spurring a BFS insourcing trend? Read on to learn why HFS thinks not.

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Point of View

CFO Vision 2025: Driving growth now and in the future

HFS F&A roundtable finds that finance cannot survive as a back-office function without focusing on driving strategic objectives.

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Highlight Report

Get in on the disruptor action with HFS Hot Vendor picks

It’s been a hot year for the HFS OneOffice™ Hot Vendors. The market has been readily validating our picks.

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Top 10 Report

HFS Top 10: Life Sciences Service Providers

This report is our assessment of life sciences service providers by execution, innovation, OneOffice™ alignment, and client feedback.

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Market Analysis

IT/BPO merger and acquisition activities monthly snapshot—October 2021

T/BPO merger and acquisition activities monthly snapshot—October 2021

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Highlight Report

M&A-fueled Nintex targets IT and Ops pros with a low-code fast-track to process outcomes

Bring together and enable IT and Ops pros if you want to deliver end-to-end process automation at pace and scale.

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Top 10 Report

HFS Top 10: Internet of Things (IoT) Service Providers 2021

An assessment of IoT services by leading service providers covering execution, innovation, OneOffice alignment, and client feedback.

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Highlight Report

As Blue Prism gets ever closer to AWS, RPA must be assessed as part of ISV ecosystems

The market for RPA requirements is shifting toward ISV ecosystems

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Highlight Report

Capgemini’s ace of spades is focused domain expertise, not end-to-end transformation

The HFS take on Capgemini's annual strategy update: the firm is going deep rather than broad.

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Data Viewpoint

When the three lines of defense for information security rapidly become two

Security-as-a-Service is moving the responsibility for managing security risks and controls from enterprises to service providers

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