Research & Insights

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Point of View

Think small to release the targeted power of AI in enterprise operations

Discover the enterprise benefits of focused and specialized AI that gets things done - small action models.

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Market Impact Report

Don’t just “assure” quality after the fact; “engineer” quality into the software development lifecycle

Quality assurance is at a crossroads as it must support the new complexities of cloud-native transformation and AI.

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Point of View

Retail’s make-or-break moment: Embark on the HFS ‘Future of Retail’ framework now

The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.

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Point of View

OneEcosystem™ governance is critical to mine value from your service provider relationships

HFS Research's overview of the OneEcosystem Governance process.

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Data Viewpoint

Modernize core banking to differentiate and future-proof beyond cost-cutting or UI polish

Banks must select their approach carefully to ensure continuously evolving systems.

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Data Viewpoint

GCCs offer parent enterprises a viable third option for AI talent

Until now you had to build a presence where AI talent gathers or offer remote options. GCCs provide a third option.

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Market Impact Report

GenAI unplugged: Candid insights from GenAI trailblazers in their own words

Hard-earned insights from GenAI trailblazers reveal the real-world challenges, triumphs, and strategies to guide successful AI adoption.

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Highlight Report

Startups that can kickstart your F&A AI program

The finance AI ecosystem features startups along the entire F&A value chain and aim to transform key processes.

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Point of View

Use our framework to win as a Generative Enterprise™

A new framework and three foundations that will help you deliver the goals of The Generative Enterprise™.

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Point of View

Balancing your dreaming and doing is key to enterprise GenAI success

HFS, with Tech Mahindra, recently hosted a roundtable session to discuss the importance of dreaming and doing for GenAI success.

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Point of View

Virtusa seeks its mojo in the crowded GenAI market with Helio

Helio stands out for its structured approach, workforce upskilling initiatives, and strategic cloud partnerships.

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Highlight Report

Hitachi Digital Services brings multiple entry points to help clients with IT/OT convergence

HDS aims to integrate Gen AI in IT/OT integration to meet the demand for digital engineering and create new sources of value.

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