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Highlight Report

CIOs: Evaluate Infosys’ AI reinvention in the only place that matters: execution

At its US AR Day, Infosys presented a newly packaged AI-First Value Framework as the solution to operationalizing AI.

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Take 5 Report

From ambition to AI Scale: The control framework AI leaders need

Scaling AI without sprawl requires strong orchestration, data privacy and strong governance.

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Point of View

CAPS consolidation is starting, and survival will require Services-as-Software™

Health plan CIOs must strategically choose the right SaS enabler to deliver CAPS functions as the CAPS market consolidates.

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Enterprise Asset

Operational Playbook: Care delivery must adopt AI strategically to survive the 21st century

US hospitals are at risk of closure due extreme financial distress. Their CIOs can alleviate challenges by smartly enabling AI.

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Highlight Report

Your disconnected data is costing you speed on the field and in the stands

How Tepper Sports & Entertainment unified cloud data with Innova Solutions to modernize team decisions and fan experiences.

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Innovation Case Study

US lender rewires collections, cost, and compliance with Firstsource UnBPO

Firstsource helped a leading US non-prime lender to build an AI-ready recoveries model without touching core systems.

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Enterprise Asset

Operational Playbook: Health plans have no purpose in owning CAPS anymore; outsource for outcomes now

Health plans have no reason to continue to maintain multiple CAPS; leverage Services-as-Software to source for outcomes.

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Highlight Report

Stop siloed rollouts and mandate operating model change to scale Blue Yonder

EY has reframed the Blue Yonder adoption journey as a business-led transformation, not an IT-led implementation.

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Take 5 Report

Recast BPO as AI stewardship: The new mandate for enterprise reinvention

HFS Research, in partnership with Cognizant, surveyed 100 US enterprises to illuminate prevailing AI dynamics in BPO.

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Point of View

Health plans must anchor value in health to survive and thrive in the BBB era

Health plans not addressing health is the ultimate fraud perpetuated on the American public - but now is the chance to fix it.

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Challengers' Code

Vertical AI is a real win as Veltris lifts growth for micro-industries

Veltris turns services into software with vertical AI that kills tech debt and unlocks faster, profitable growth.

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Point of View

Wake Up, AWS: Three AI moves Amazon must make now or watch rivals eat its lunch

AWS's October AWS outage was a wake-up call for every CIO betting their AI workloads on hyperscaler resilience.

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