Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Point of View

Geofluent Introduces Multi-Lingual to Multi-Channel

Real-time translation platform Geofluent brings automated multi-lingual, multi-channel support to the contact center.

Read More
Point of View

IBM’s Video Spending Spree Continues with Ustream

IBM has announced the acquisition of Ustream, a cloud-based video streaming service, for broadcast and enterprise clients for an undisclosed sum.

Read More
Point of View

Managing the Transition Toward Systems of Engagement

By facilitating the transfer of unstructured data to structured workflows, ServiceNow’s offerings are targeting critical intersections of the ideals of the

Read More
Point of View

Analyze Re Pushes Actionable and Accessible Data To De-Risk Reinsurance

In 2013, Analyze Re was born to impact reinsurance decision-making. It has developed a risk-engineering platform to help reinsurers improve their risk pricing.

Read More
Point of View

As Onus Switches from Labor to Digital, How Will Service Providers Perform in 2016?

The financial reporting cycle has just begun. We consider what's important in the first flurry of results from Accenture, TCS, Infosys, IBM and Wipro.

Read More
Point of View

From the Ashes of HRO Comes HR As-a-Service

HfS Research will undertake a market leading Blueprint report into the changing shape of the HR market.

Read More
Point of View

Loop AI Advances Intelligent Automation Continuum Toward Deep Learning

Loop AI’s main product provides fully unsupervised deep learning. Requiring no human supervision, the platform automatically interprets natural language and a

Read More
Point of View

The Paris Climate Agreement Is Ripping up the Operating Model for Energy Firms

Paris will write off fossil-fuel legacy & cut production costs to the bone, which will have a massive impact on energy provider operating models.

Read More
Point of View

2016 HfS Blueprint Methodology

Our updated methodology for the highly valued Blueprint assessments of service providers reflects innovation in the As-a-Service Economy.

Read More
Point of View

IBM Buys IRIS Analytics To See Into The Future of Fraud

Real-time decision engines like IRIS are in focus with fraud and financial crimes growing. How will IBM integrate IRIS’ capabilities with IBM Watson?

Read More
Point of View

The HfS Blueprint Methodology Explained

Our updated methodology for the highly valued Blueprint assessments of service providers reflects innovation in the As-a-Service Economy.

Read More
1 133 134 135 195

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support