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Why Blockchain Technology May Create New Relevance for As-a-Service Solutions

By putting shared data out into a commonly trusted system of record, Blockchain offers hope for BPaaS solutions that seek to build across enterprises and become

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Point of View

The New Dell: Integrating Enterprise-Class As-a-Service Solutions Essential

HfS examines the implications of Dell's acquisition of EMC on the services market. Focusing on the likely success of Dell as a hybrid cloud provider.

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Point of View

10 Points to Consider in Salesforce Services

HfS recently published the Salesforce Services Blueprint, in which we outlined market trends and profiled thirteen of the leading service providers. Here we the

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Point of View

How MRO As-a-Service is Changing the Procurement Outsourcing Market

This is the first part in a series of three soundbites focused on the evolution of Maintenance, Repair and Operations (MRO) outsourcing in the As-a-Service

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Point of View

How IBM’s Acquisition of The Weather Company Is Changing The Climate of IoT

IBM is in the Winner’s Circle of the Blueprint on IoT Services from their portfolio of IoT tools & platforms and end-to-end managed services. The acquisition

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Point of View

What Makes Service Providers Relevant for Software-As-a-Service

Contrary to popular belief, there are increasing opportunities for service providers in the Software-As-a-Service market. Those who can make their services and

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Point of View

Uber Won’t Take You Far—Digital Needs Engagement and Management Models

Discussions on Digital Transformation and digital disruptors are everywhere. Yet there is scant debate how these new environments need to be governed and

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Point of View

Changing Pharma’s DNA Is Core to Making “Patient-Centricity” Real

The forthcoming HfS Pharmaceutical BPS Blueprint will highlight how service providers are helping pharma companies effectively align talent and technology in a

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Point of View

Cyber Security Needs a Reset to Adapt to Emerging Threats

Despite great progress over the past few years, the overall cyber security market is far from mature and needs a general resetting of expectations between and

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Point of View

How Sourcing Can Change What Engagement Means in Healthcare

Changes in healthcare provide a catalyst for changing the nature of (out)sourcing relationships as well. Here's an example of how Sutherland changed from to a

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Point of View

Co-opetition in Full-Swing as Accenture Inks a Smart Partnership with AWS

AWS and Accenture announced the formation of a new business group aimed at helping clients move their business to the cloud.

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Point of View

Amazon Web Services (AWS) Builds Enterprise Appeal

HfS recently attended the Amazon Web Services (AWS) re:invent conference. We examine at the impact cloud and AWS are having on enterprise IT.

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