Points of View

Points of View

Can the empire strike back yet again? IBM has to double down on business outcomes to succeed with its spin-off

HFS provides an assessment on IBM’s announcement to split the company by spinning out Managed Infrastructure Services

Points of View

Imperative 2021: Make automation native to your digital business architecture

Make automation native within your enterprise to support the priorities of EX, CX, and PX on the road to the OneOffice.

Points of View

Learn how Infosys helped Conagra deploy a Minimum Lovable Product (MLP)

Learn how Infosys is driving ServiceNow beyond the sweet spot in ITSM

Points of View

Pinpointing major areas of growth will be the key to provider’s survival in the pandemic economy.

Every industry is experiencing different challenges thanks to the pandemic, and service providers must develop a unique strategy to support them

Points of View

The five automation “have-to-haves”— you won’t achieve your digital nirvana without them.

HFS Research partnered with IBM to conduct an interview-led study of 20 large enterprises to assess the future of automation. Find your digital nirvana with the five automation “have-to-haves”.

Points of View

Solve the Digital Dilemma in the Pandemic Economy – Three approaches to doing more with less

Enterprises must drive digital deployment in the pandemic economy. But time is short and investment capital is limited. There are three steps to resolve this dilemma….

Points of View

Are North American enterprises missing the process intelligence party? Don’t be fashionably late.

Our research found that over half of process intelligence engagements are in Europe, which means North American enterprise could be missing the party!

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