Points of View
With often bewildering noise levels around automation, it is not easy to find your bearings in a foggy technology landscape. Thus, we are taking stock of the biggest automation sins, reflect on how market dynamics are changing, and learn what we can from it.
Published: February 17, 2021The secular shift toward an accelerated adoption of cloud capabilities continues unabated. Learn from the experiences of Coforge and its client, a US-based financial services and insurance company on their journey.
Published: February 12, 2021A new dawn for digital insurance: the pandemic is one crisis that is not going to waste. The industry has had a kick up the proverbial and is advancing steadily toward the customer. This old dog has some serious new tricks.
Published: February 9, 2021There is a roadmap to achieve OneOffice maturity which revolves around six major elements. Companies can achieve outsized operational and financial returns by embracing them.
Published: February 9, 2021F&A voice of the customer suggests gap in emerging tech impact
Published: February 8, 2021Customer data platforms (CDPs) meet three urgent needs for marketers to champion a OneOffice mindset. The cloud-based platforms can handle the pandemic-accelerated trend to work from anywhere, they feed customer acquisition platforms accurate and real-time data, and they anticipate customers’ needs and behaviors.
Published: February 3, 2021Findings from our recent Triple-A Trifecta Services Top 10 show that enterprises are just getting started in their combined us of these critical change agents – automation, AI, and analytics. 2021 will be a make or break year on the journey to the OneOffice and sustained digital change.
Published: February 2, 2021