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HFS Research

Discover the expanding AND converging telecom-media-technology (TMT) value chain

HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021. Many of the world’s best-known companies found their fame by occupying...

HFS Research

Explore seismic shifts in sustainability services for your green recovery

Early in 2020, we predicted that the sustainability services ecosystem would boom—especially in the run-up to COP26, the UN’s flagship climate summit. Then COVID hit, and the early moves from...

HFS Research

Banks must digitalize debt collection processes to survive the pandemic

If you’re an avid reader of our research, you will have undoubtedly read the highlight report we published on EXL PayMentor. In it, we outlined EXL’s solution that aimed to collect debt faster and more efficiently. While maximizing process efficiency...

HFS Research

The five automation “have-to-haves”— you won’t achieve your digital nirvana without them.

Click to read The Five Automation "Have-to-Haves"- You Won't Achieve Your Digital Nirvana Without Them

HFS Research

Cognizant’s Ambition to Engineer the Modern Enterprise

Click to read Cognizant's Ambition to Engineer the Modern Enterprise

Points of View

Can the empire strike back yet again? IBM has to double down on business outcomes to succeed with its spin-off

HFS provides an assessment on IBM’s announcement to split the company by spinning out Managed Infrastructure Services

Published: November 12, 2020

November 12, 2020 |, ,

Points of View

Imperative 2021: Make automation native to your digital business architecture

Make automation native within your enterprise to support the priorities of EX, CX, and PX on the road to the OneOffice.

Published: November 11, 2020

November 11, 2020 |,

Points of View

Learn how Infosys helped Conagra deploy a Minimum Lovable Product (MLP)

Learn how Infosys is driving ServiceNow beyond the sweet spot in ITSM

Published: November 5, 2020

November 5, 2020 |,

Points of View

Pinpointing major areas of growth will be the key to provider’s survival in the pandemic economy.

Every industry is experiencing different challenges thanks to the pandemic, and service providers must develop a unique strategy to support them

Published: November 2, 2020

November 2, 2020 |

Points of View

The five automation “have-to-haves”— you won’t achieve your digital nirvana without them.

HFS Research partnered with IBM to conduct an interview-led study of 20 large enterprises to assess the future of automation. Find your digital nirvana with the five automation “have-to-haves”.

Published: October 23, 2020

October 23, 2020 |, ,

Points of View

Solve the Digital Dilemma in the Pandemic Economy – Three approaches to doing more with less

Enterprises must drive digital deployment in the pandemic economy. But time is short and investment capital is limited. There are three steps to resolve this dilemma….

Published: October 19, 2020

October 19, 2020 |,

Points of View

Are North American enterprises missing the process intelligence party? Don’t be fashionably late.

Our research found that over half of process intelligence engagements are in Europe, which means North American enterprise could be missing the party!

Published: October 5, 2020

October 5, 2020 |

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Points of View

Discover the expanding AND converging telecom-media-technology (TMT) value chain

Explore seismic shifts in sustainability services for your green recovery

Banks must digitalize debt collection processes to survive the pandemic

The five automation “have-to-haves”— you won’t achieve your digital nirvana without them.

Cognizant’s Ambition to Engineer the Modern Enterprise

Can the empire strike back yet again? IBM has to double down on business outcomes to succeed with its spin-off

Imperative 2021: Make automation native to your digital business architecture

Learn how Infosys helped Conagra deploy a Minimum Lovable Product (MLP)

Pinpointing major areas of growth will be the key to provider’s survival in the pandemic economy.

The five automation “have-to-haves”— you won’t achieve your digital nirvana without them.

Solve the Digital Dilemma in the Pandemic Economy – Three approaches to doing more with less

Are North American enterprises missing the process intelligence party? Don’t be fashionably late.

Join thousands of other users already using HFS Research

Join thousands of other users
already using HFS Research