Research & Insights

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Point of View

Move beyond tactical RPA and embrace native automation

Take advantage of emerging technology and services to scale the value of collaboration into every process across every function.

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Point of View

Enterprise leaders must demand broader transformation skills from their S/4HANA service providers

S/4H clients are demanding beyond implementation excellence. We brought out few core client expectations for SP consideration.

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Market Vision Paper

Seven lessons that have shaped today’s automation leaders

HFS partnered with Blue Prism to discover the seven lessons that shape today's automation leaders.

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Highlight Report

Workato goes large on comprehensive connectivity to serve end-to-end enterprise automation

Recognizing and responding to the need to connect existing tech estates makes for a tempting proposition.

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Highlight Report

Get in on the disruptor action with HFS Hot Vendor picks

It’s been a hot year for the HFS OneOffice™ Hot Vendors. The market has been readily validating our picks.

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Top 10 Report

HFS Top 10: Life Sciences Service Providers

This report is our assessment of life sciences service providers by execution, innovation, OneOffice™ alignment, and client feedback.

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Highlight Report

Infosys claims it’s a European heavyweight now—as close to regional customers as any rival

Infosys argues it is as local as any rival in Europe, thanks to investment in capacity, boots on the ground, and innovation.

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Highlight Report

Capgemini’s ace of spades is focused domain expertise, not end-to-end transformation

The HFS take on Capgemini's annual strategy update: the firm is going deep rather than broad.

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Top 10 Report

HFS Pega Service Providers Top 10 2021

Analysis of the best providers of Pega Services firms across execution, innovation and voice of the customer criteria.

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Highlight Report

Optum’s Market Performance Partnerships lend viable non-clinical operational options to providers

Managed services are an essential part of the healthcare ecosystem, to alleviate the non-clinical functional burdens.

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Data Viewpoint

The cloud hype has yet to upend the traditional on-premises SAP S4H deployment model for large enterprises

The cloud hype has yet to upend the traditional on-premises SAP S4H deployment model for large and complex enterprises ERP system.

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Highlight Report

WorkFusion and SS&C combine industry chops to tackle insurers’ straight-through processing challenge

WorkFusion is linking up with SS&C to replace document-heavy, labor-intensive insurance processes with data-led automation

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