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April 5, 2022 How a telecommunication giant scaled an automation program to handle more than 1 million emails a year.
March 15, 2022 Our inaugural SaaS XXV (25) report highlights how software-as-a-service and traditional outsourcing services are converging.
February 23, 2022 A comprehensive assessment of the services providers delivering SAP S/4HANA services.
February 17, 2022 Parkland Community Health Plan enabled modern core technologies to super charge their community healthcare delivery capabilities
February 14, 2022 The automation revolution has hardly begun. It will take center stage as we build out OneEcosystem
January 12, 2022 SME’s can consider mid-tier and niche services providers for their ERP migration; We discussed briefly on this.
January 12, 2022 Welcome to a record-breaking HFS OneOffice Hot Vendors report - our first since launch in 2018 to include 10 emerging players.
January 10, 2022 If BFS firms want to get real about transformation and results, they need to prioritize innovation when selecting their partners.
January 6, 2022 Concentrix recently announced its latest acquisition of global UX/CX design engineering company PK in a significant bid to break into the “design market.
December 20, 2021 Service providers reveal the core emerging tech shaping enterprise data and decisions services engagements.
December 17, 2021 One million dollars doesn’t sound like it goes far amid the noise of the automation services sector. What is qBotica planning?
December 17, 2021 The battle for the already-skilled will get expensive fast. Explore a broader and more diverse talent pool.
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