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Point of View

Automation industry must step up to show both C-suite and workers the full bounty on offer

Read the key findings of the Native Automation panel at HFS Symposium 2021.

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Highlight Report

Salesforce continues moves towards the back-office with Servicetrace acquisition

Salesforce adds to its enterprise portfolio with an RPA provider of its own.

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Point of View

Set structure and get business-wide buy-in to achieve value at scale with automation

Health services company Cigna is setting the pace for automation use at a strategic scale.

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Data Viewpoint

HFS Data Viewpoint: In a work-from-anywhere economy, cybersecurity and cloud have become mission critical for doing business

Leaders must adopt the NATIVE automation mindset to take the fullest advantage of the cloud-native organizations they are building.

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Point of View

Emerging technology adoption has a people problem

Digital fluency is required to reap the benefits of emerging technology

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Data Viewpoint

HFS Data Viewpoint: Native Automation is arriving fast – but the augmented workforces it promises are not evenly distributed

Investment in automation accelerated across the board as a result of the impact of Covid-19 with Smart Analytics and RPA the biggest winners.

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Top 10 Report

Snapshot: RPA Software Products 2021

We assess 17 RPA providers on execution, innovation, OneOffice alignment, and voice of the customer—and reveal the top 10.

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Point of View

Your workforce has changed Now, the C-suite must adopt a NATIVE automation mindset

Business leaders on the charge toward OneOffice must rapidly come to terms with new ways to get work done. The race is on.

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Point of View

Insurance Executives: the time is right to go “straight to digital”

A new dawn for digital insurance: the pandemic is one crisis that is not going to waste. The industry has had a kick up the proverbial and is advancing steadily

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Point of View

Even if IT is from Mars and business is from Venus, they must work together to enable success with RPA

Old Mutual prioritizes IT and business collaboration to drive RPA success.

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