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Highlight Report

HFS Highlight: Accenture bolsters cloud talent pool with Gekko acquisition

In July 2020, Accenture finalised the acquisition of Gekko - adding another 100 professionals to the firms growing ranks in France and Benelux.

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Point of View

Want good, cheap, and fast software delivery? Budget for testing!

“We offer three kinds of service—good, cheap, and fast—but you can only pick two.” Shifting testing into the heart of an agile development project takes

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Point of View

To secure IT assets, believe nothing and trust no one

Thinking about security in terms of keeping the bad actors out is no longer enough. Assume they can get in and think about how you will stop them when they do.

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Highlight Report

HFS Highlight: Atos expands strategic partnership with Groupe PSA to build new integrated SAP S/4HANA platform

This highlight tells about the strategic partnership of Atos with Groupe PSA to build its new integrated SAP S/4 HANA Platform

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Highlight Report

HFS HIGHLIGHT: Hexaware invests in cloud solutions to help clients through the post COVID-19 era

Recent HFS Research anticipates a spike in cloud investments as enterprises try to handle accessibility challenges with core systems.This article focuses on

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Point of View

Healthcare ecosystems must rally around proven partners during COVID-19 to prepare for the aftermath, future outbreaks, and wider public health

Providers are positioning themselves as central points for the COVID-19 response; collaborating now will prepare your ecosystems for future challenges

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Point of View

Salesforce services providers must address the talent crisis to improve CSAT

This POV presents the voice of the customer from the recent Salesforce Services Top 10 report, 2020.

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Point of View

Salesforce clients should keep abreast of Cognizant’s continued investments to position itself as a CX services leader

Cognizant doubles down on Salesforce marketing cloud and CX with Lev acquisition

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Point of View

Sourcing teams must look for strong regional teams – Capgemini shores up capability in APAC with Whitesky Labs acquisition

Capgemini's acquisition of Whitesky Labs adds Salesforce and Mulesoft talent to help shore delivery in APAC.

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Top 10 Report

HFS Top 10 Salesforce Services 2020

In the 2020 HFS Salesforce Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.

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Point of View

COVID-19: Technology providers must support government and healthcare professionals in this time of crisis – ServiceNow shows them how

In this report, we have discussed how ServiceNow has come forward with new applications and offered continuous support to their community in various ways to the

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Market Analysis

ITMS AND BPO CONTRACT ANALYSIS—Q4 2019

This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.

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