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Highlight Report

HFS Highlight: ServiceNow acquires Lightstep to manage the new complexity of cloud-native applications

With the Lightstep acquisition, ServiceNow is doubling down on blending more AIOps capabilities across its offerings.

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Highlight Report

HFS Highlight: Appian bets on simplified pricing to scale enterprise impact

Cloud-native, low-code automation platform Appian announces a new ‘all-you-can-eat’ licensing model.

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Highlight Report

HFS Highlight: Automation investment boom sees ProcessMaker take $45m in first outside investment

Low-code and open-source workflow automation vendor ProcessMaker has taken its first outside investment since its launch in 2008 - raising $45m in Series A

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Highlight Report

HFS Highlight: Leaders must battle hard to avoid being de-railed on their journey to cloud native

Leaders at Wipro-supported HFS Cloud Native roundtable aim to double down on people and culture to avoid being derailed by the pandemic's second wave

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Data Viewpoint

HFS Data Viewpoint: Native Automation is arriving fast – but the augmented workforces it promises are not evenly distributed

Investment in automation accelerated across the board as a result of the impact of Covid-19 with Smart Analytics and RPA the biggest winners.

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Hot Tech

Hot Vendors Compendium 2018-2022

Your mega-compendium of HFS OneOffice Hot Vendors organised by change agents, business services, IT services, industry and A-Z.

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Point of View

OneOffice, One World – The pandemic must inspire us to address climate change – which has no vaccination

We can’t vaccinate our planet when things get really bad—we must cure it ahead of time.

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Highlight Report

HFS Highlight: Infosys SCALEs its engineering services with the connected digital eco-system

In this report, we discuss the overall strategy and client conversations of Infosys Engineering Services.

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Hot Tech

HFS OneOffice Hot Vendors Q1 2021

We present the HFS OneOffice Hot Vendors Report for Q1 2021. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value for the

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Highlight Report

HFS Highlight: Thirdera aims to create a global ServiceNow pure-play

Going against the usual approach of larger IT providers acquiring smaller, innovative players, private equity firm Sunstone Partners acquired three ServiceNow a

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Market Analysis

ITMS and BPO Contract Analysis – Q4 2020

This report analyses publicly announced ITMS and BPO contracts in Q4 2020 by region, service types, key verticals, main vendors and digital services.

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Highlight Report

HFS Highlight: WorkFusion’s Series F $220M war chest – a lot of money – not a lot of surprises

WorkFusion is becoming a vertical champion, scaling through depth rather than breadth with industry-specific solutions and a use-case-driven approach to GTM.

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