Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

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Point of View

Make employees your best firewall, not the weakest link in your cybersecurity chain

It is high time for CISOs, IT and business leaders to seriously invest in a more people-centric approach to cyber security.

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Point of View

Arrest the disruption now—that light you see is not the end of the tunnel

Nevermind the garden variety disruption, but disruptive innovation is what will take you out if you are not paying attention.

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Point of View

Avoid a robotic misadventure – focus on the security that matters

This POV provide an overview of key security considerations when deploying a Robotic Process Automation environment.

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Hot Tech

HFS OneOffice Hot Vendors: Q2 2021

An exclusive group of emerging players, each with the vision and strategy to impact the market.

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Highlight Report

HFS Highlight: Leaders must battle hard to avoid being de-railed on their journey to cloud native

Leaders at Wipro-supported HFS Cloud Native roundtable aim to double down on people and culture to avoid being derailed by the pandemic's second wave

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Data Viewpoint

HFS Data Viewpoint: In a work-from-anywhere economy, cybersecurity and cloud have become mission critical for doing business

Leaders must adopt the NATIVE automation mindset to take the fullest advantage of the cloud-native organizations they are building.

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Hot Tech

Hot Vendors Compendium 2018-2022

Your mega-compendium of HFS OneOffice Hot Vendors organised by change agents, business services, IT services, industry and A-Z.

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Highlight Report

HFS Highlight: Solink’s new use cases enable work-from-anywhere managers to build better brick-and-mortar experiences

Solink’s new use cases enable work-from-anywhere managers to build better brick-and-mortar experiences with connected data

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Market Analysis

ITMS and BPO Contract Analysis – Q4 2020

This report analyses publicly announced ITMS and BPO contracts in Q4 2020 by region, service types, key verticals, main vendors and digital services.

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Highlight Report

HFS Highlight: Quorum becomes energy’s big beast of BPM

Former HFS Hot Vendor Quorum becomes energy’s big beast of BPM with M&A moves to extend capabilities and footprint

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Highlight Report

HFS Highlight: Teleperformance’s Cloud Campus prepares to overcome cyber threats in its global work-from-home model

How Teleperformance's security and data privacy expertise is defending against and preventing cyber attacks

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Highlight Report

HFS Highlight: Why does Cognizant’s healthcare BPaaS resonate post the pandemic shock?

To understand why BPaaS and other XaaS offerings are likely to gain traction in healthcare, we deep-dive into Cognizant’s healthcare BPaaS offering.

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