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April 1, 2021 HFS, with support from Capgemini, investigate how BFSI firms are approaching partnerships with emerging partners, particularly fintech start-ups and scale-ups
March 31, 2021 Solink’s new use cases enable work-from-anywhere managers to build better brick-and-mortar experiences with connected data
March 30, 2021 Nest is a platform for Atos to become a global force in L&P BPO
March 26, 2021 The need to automate processes in the cloud to deliver the data clients simply “have-to-have” has never been so nagging as today, could a successful deliver
March 26, 2021 As we begin working-from-anywhere, so we begin consuming from anywhere, adding to the range of data touchpoints and complexity of achieving a 360-degree
March 26, 2021 Pegasystems has the components to assist you in your OneOffice journey. Here we explore how.
March 24, 2021 Firstsource recently announced new partnerships with Zappix and Uniphore to target the healthcare
March 23, 2021 This report analyses publicly announced ITMS and BPO contracts in Q4 2020 by region, service types, key verticals, main vendors and digital services.
March 19, 2021 Former HFS Hot Vendor Quorum becomes energy’s big beast of BPM with M&A moves to extend capabilities and footprint
March 19, 2021 WorkFusion is becoming a vertical champion, scaling through depth rather than breadth with industry-specific solutions and a use-case-driven approach to GTM.
March 18, 2021 A monthly rollup of merger and acquisition activity
March 18, 2021 Some of the best practices and governance policies to achieve the optimum use of cloud budget and reach the cloud native soon.
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