Explore our latest research, analysis, and thought leadership.
October 25, 2017HfS is lifting the lid on what's really happening with RPA customer journeys, speaking direct to RPA customers.
October 23, 2017This report covers market size, trends, and direction, as well as execution and innovation capabilities of 15 leading payroll service providers.
October 20, 2017Discussions around RPA and AI almost always correspond with shrinking opportunities for humans. This presents a threat and an unmatched opportunity.
October 19, 2017This report demonstrates how the federal government can release resources to improve services to citizens by embracing digital labor technologies.
October 18, 2017This comprehensive report describes an actionable set of eight elements required for successful RPA orchestration.
October 17, 2017Digging through the wealth of data generated from the Infrastructure Services blueprint, this report uncovers some of the major trends at play.
October 12, 2017This PoV assesses NGA HR's disposal of its long-held UK&I software business, and what it means for the future.
October 12, 2017In the 2017 HfS SAP SuccessFactors Services Blueprint Report, we analyze the capabilities and vision of 13 SAP SuccessFactors services partners
October 12, 2017This Blueprint builds on HfS' previous analysis, charting 17 service providers' progress on execution and innovation in P&C and L&A insurance.
October 12, 2017A New Industry Emerges to set the Digital Operations Agenda
October 12, 2017As organizations progress toward the OneOffice, automation platforms like Tron Smart Automation Platform provide a critical lever to accelerate the journey
October 12, 2017The market for RPA continues to be obfuscated by smoke and mirrors. HfS' Summit in Chicago provided a realcheck what really is on buyers’ minds.
October 09, 2017Dr. Pracha Eamranond on the value of using design thinking to consider the patient experience before, during, and after a visit to a hospital.
October 06, 2017The first-of-its kind research involving 400 senior IT and operations executives on the maturity of automation and AI on business operations.
October 06, 2017This report dives into the trends impacting the digital consulting market uncovered during the Digital Technology Strategy and Consulting Blueprint.
October 06, 2017The first-of-its kind research involving 400 senior IT and operations executives on the maturity of automation and AI on business operations.
October 05, 2017This Blueprint report report analyses and assesses 18 providers operating across the IT Services market.
October 03, 2017Data is the new Currency of Business - This workshop presentation goes into depth on how C-Suites are driving their operations leaders to shift gears
October 03, 2017Lessons from the Chicago Summit in cultivating a OneOffice culture
September 29, 2017This report depicts the journey toward data-centric models with a view to drive business outcomes
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