Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Data Viewpoint

HFS Data Viewpoint: In a work-from-anywhere economy, cybersecurity and cloud have become mission critical

Leaders must adopt the NATIVE automation mindset to take the fullest advantage of the cloud-native organizations they are building.

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Highlight Report

IBM Blockchain Fuels State of New York’s Covid Health Pass

Digital health certificates could serve as a route out of the Covid-19 restrictions, and blockchain could be the technology to underpin them.

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Point of View

Emerging technology adoption has a people problem

Digital fluency is required to reap the benefits of emerging technology

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Data Viewpoint

HFS Data Viewpoint: Are you “fit-for-future?”

The concept of profit with a purpose is finding its moment in the sun

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Highlight Report

HFS Highlight: Infosys’ chance to seize the Sustainability First narrative

Infosys has marked sustainability services for rapid growth

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Top 10 Report

HFS Top 10 Workday Financial Management (FM) Services 2021

In the 2021 HFS Finance Management (FM) Services Top 10 Report, we analyze the capabilities and vision of ten service providers.

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Highlight Report

HFS Highlight: Unit4 shifts ERP from being an application your business runs to a platform for delivering

Unit4's ERPx promises to be a platform to deliver business value. Here we outline the potential

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Data Viewpoint

HFS Data Viewpoint: Native Automation is arriving fast – but the augmented workforces it promises are

Investment in automation accelerated across the board as a result of the impact of Covid-19 with Smart Analytics and RPA the biggest winners.

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Point of View

OneOffice skills critical for survival continue to be under-invested

The ability to drive the seamless interplay between business and technology - is recognised as the most urgent business skill to ramp up in today’s rush-to in

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Highlight Report

HFS Highlight: Capgemini seeks to shape a cross-industry 5G ecosystem

The TMT industry is a springboard for horizontal cross-industry solutions.

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Highlight Report

HFS Highlight: Capgemini created a joint venture to develop digital healthcare solutions for the European

In January 2021, Sanofi, Capgemini, Generali, and Orange joined hands to build a joint venture for developing patient-centric healthcare solutions that can be

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Point of View

Smart, AI-driven business services have a dramatic impact on getting effective vaccines to patients at

Genpact UK chosen as the partner to supply the AI for the crucial role of rapidly evaluating all adverse drug reactions.

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Point of View

TMT enterprises must build a 5G roadmap to grasp the industry’s emerging narrative

5G is no longer about getting ahead of the curve—but there’s still an opportunity to be a trailblazer while much of the industry catches up.

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Data Viewpoint

As the TMT services market grows—enterprises and providers can’t afford to get comfortable in their

The TMT market is expanding, converging, and becoming hyper-specialized.

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Market Vision Paper

Mphasis’ next act—applied innovation in the digital dog years

The HFS take on sustaining Mphasis’ success with its growth CEO, Nitin Rakesh

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Hot Tech

Hot Vendors Compendium 2018-2022

Your mega-compendium of HFS OneOffice Hot Vendors organised by change agents, business services, IT services, industry and A-Z.

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Top 10 Report

Snapshot: RPA Software Products 2021

We assess 17 RPA providers on execution, innovation, OneOffice alignment, and voice of the customer—and reveal the top 10.

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Point of View

A Cloud Native mindset avoids swapping one technical debt for another

IT leaders can side-step costly challenges in cloud adoption if they maintain a OneOffice Mindset within a structured, innovation-focused journey to cloud - and

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Point of View

OneOffice, One World – The pandemic must inspire us to address climate change – which has no

We can’t vaccinate our planet when things get really bad—we must cure it ahead of time.

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Highlight Report

HFS Highlight: Blockchain to block spam: How India’s telecom regulatory is using DLT to solve genuine

TRAI has created a regulation mandating a blockchain solution aimed at combatting spam calls in India’s telecoms industry, and it’s a great example of at

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