HFS on Retail and Consumer Packaged Goods

A collection of the latest views of the HFS analyst team on retail and consumer packaged goods.

More HFS Retail and Consumer Packaged Goods Research

Market Impact Report

The 15% Club: How leading consumer goods firms turn AI Pilots into scaled success

A pragmatic deep dive into the AI endeavors of the North American consumer goods sector.

Data Viewpoint

RCPG leaders are seeking innovation prowess from their execution providers

RCPG leaders must select partners based on their proof of future-ready innovation capabilities.

Horizons Report

HFS Horizons: Intelligent Retail and CPG Ecosystems, 2025

An assessment of the leading consulting, technology, and business services providers in the retail and CPG industry.

Point of View

Winning in modern commerce is a portfolio play—a 2×2 matrix for RCG investments

Retail and consumer goods leaders are facing a fragmented future—and must choose where to play.

Point of View

RCG tech priorities: Cloud still rules, but GenAI is re-drawing the map

Cloud and analytics remain indispensable—but they need to be wired into new AI-driven engines of value.

Highlight Report

Retail and CPG leaders are doubling down—HFS value chain now guides 90% of spend

90% of outsourcing spend now aligns to HFS’ eight strategic domains, with just four accounting for over half.

Point of View

Rewiring retail and CPG: 2025 CIO agenda for resilience, relevance, and reinvention

RCG faces price-sensitive yet principle-driven buyers—CIOs need bold, multifaceted agendas to stay ahead.

Point of View

AI is on the menu, but CPG brands need to change their recipe

The opportunity to create significant competitive differentiation through AI is available today but will diminish over time.

Highlight Report

With AI at the core, Coca-Cola Bottlers Japan leans on Genpact to redesign operations

Coca-Cola Bottlers Japan wants to enhance uptime, optimize operational costs, and shift the equipment business to profit-making.

Point of View

Publicis Sapient and Quicklizard partner to drive AI-driven dynamic pricing in retail

Retailers are leveraging AI-driven pricing to improve margin efficiency, demand forecasting, and omnichannel pricing.

Highlight Report

UST’s Retail GenAI Platform—bringing order to the AI chaos

UST’s Retail GenAI Platform provides a blueprint for expanding beyond isolated experiments to align AI with overarching business imperatives.

Point of View

Reimagining e-commerce with AI: the dawn of interactive commerce

The impending AI-powered paradigm will redefine how shoppers interact with e-commerce platforms.

Point of View

The evolving US food retail complexion: Triggered by lifestyle and weight-loss drugs

Food Retailers must strategically adapt to remain relevant in an increasingly health-centric market.

Point of View

Resurrect pharmacies by adopting winning retail strategies to address community healthcare

Retail pharmacies must find ways not to succumb to the dog-eat-dog world of retail, rather emulate winning retailers to serve their local communities.

Point of View

Focus retail and CPG GenAI investments on the core but leave room for innovation

A roundtable discussion of Retail and CPG enterprise executives.

Point of View

GenAI decision matrix for CPG: STOP experimenting and START implementing

HFS’ decision matrix for CPG based on analysis of leading GenAI use cases.

Point of View

The HFS GenAI decision matrix for retailers: Moving beyond POCs

HFS’ decision matrix for retailers based on analysis of leading GenAI use cases.

Point of View

Retail’s make-or-break moment: Embark on the HFS ‘Future of Retail’ framework now

The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.

Market Analysis

HFS Pulse Outlook for Retail and CPG

HFS’ 2024 Pulse data and state-of-the-market summary for Retail and CPG are here!

Point of View

AADA Quadfecta can propel the retail singularity dream, but retailers must eliminate debts

The retail singularity enabler will be the quadfecta of analytics, AI, data platforms, and automation.

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