David Cushman

Executive Research Leader

David Cushman is an executive research leader for HFS Research. He has a long-term focus on emerging technology, tracking OneOffice and OneEcosystem enablers from automation, artificial intelligence (AI), generative AI (GenAI), data and design thinking, Web3 and metaverse, process orchestration, workflow, and intelligence to quantum computing. He also leads the HFS Hot Tech program.

Experienced in startup, scale-up, and large-scale digital transformation programs, David has led digital development at the UK's fastest-growing media company, founded and grown digital consultancies across Europe, and worked with world-class companies as a director in digital strategy advisory at a Tier 1 services provider.

The author of The 10 Principles of Open Business (Palgrave Macmillan, 2014), David earned a joint honors degree in philosophy and sociology from the University of Essex.

He lives in Cambridgeshire, UK, with his wife and daughter and enjoys reading, writing, travelling, and thinking (exploration of all kinds). David embraces change and always seeks learning opportunities. But, for all that, he has been a supporter of Leeds United Football Club since he was seven years old. Some things just cannot be unlearned.

Watch David Cushman discussing about HFS Horizons: Metaverse Services Providers, 2023

David Cushman | HFS Research

Content By David Cushman

Hot Tech

HFS Services-as-Software™ Hot Tech: Autonomy.Computer

CTOs scaling AI agents will find out why actor-based architecture cuts multi-day runs to 15 minutes at a fraction of the cost.

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Highlight Report

Close your speed–trust gap or miss the AI innovation wave

WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.

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Hot Tech

HFS Services-as-Software™ Hot Tech: CrewAI

CrewAI runs 400 million agents monthly across a claimed 60% of Fortune 500 companies, delivering 80-90% efficiency gains.

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Highlight Report

Stop patching legacy with AI, start regenerating or face code collapse

To avoid the business resilience risk of code collapse, CTOs must lead developers to treat prompts as their source of truth.

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Highlight Report

Stop building blind agents; fix your context problem first

Agentic AI doesn't fail because models are weak or tech is unproven. It fails when you don't share the realities of your business.

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Highlight Report

Stop assuming your continuity plan will work—prove it

SUSAN shows how AI agents can test, validate, and strengthen continuity long before a real crisis.

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Highlight Report

Scale value by embedding agentic AI in core ops

Enterprises must scale AI value by busting out of test-and-learn trials. Embed agentic AI in core operations.

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Highlight Report

Get ROI, not just code, with Ascendion’s one-stop product engineering shop

Enterprise tech leaders are stuck with bloated development cycle when what they need is speed, and a clear path to value.

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