A collection of the latest views from the HFS analyst team on technology, media, and communications.
February 19, 2025An assessment of telecom service providers, addressing the why, what, how, and so what.
October 15, 2025This DVP is about the shift from telco to newco supported by a graphic which is present in the telecom horizon.
September 30, 2025Telco leaders are strategizing on 6G roll-outs but fear the challenges of 5G. 6G is about AI, don’t pass up the opportunity.
September 02, 2025Global firms link with universities to drive commercial tech. Indian leaders risk lagging in AI hardware and semiconductors.
Today’s hyper-connected technology, communication, and media obsessed culture generates tremendous volumes of data. See why this massive volume of data is so critical.
Point of View
February 27, 2020Citizens Bank reinvents collections segmentation and creates a trust-based foundation for smart analytics scale
Point of View
February 24, 2020The potential for disruption and disintermediation is high and telcos need to look beyond cost cutting and innovate their offerings and operations.
Point of View
February 19, 2020Proactive oil and gas leaders will push for trust, data sharing, and collaboration in their ecosystems for everyone’s benefit.
Market Analysis
January 17, 2020HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.
Market Analysis
January 06, 2020This report analyses publicly announced ITMS and BPO contracts in Q3 2019 by region, service types, key verticals, main vendors and digital services.
Point of View
December 05, 2019One of IoT’s biggest hurdles is existing 4G infrastructure. If enterprise want to scale their IoT projects, they must recognize 5G is essential.
Point of View
November 12, 2019Use AR, VR, and MR technologies to make your physical operation environments more efficient and create meaningful, immersive experiences
Point of View
July 18, 2019With the advent of the Internet of Things (IoT), billions of consumer and industrial devices are connected across the globe. Because connectivity is a critical
Point of View
July 03, 2019HFS Research visits Infosys Raleigh Innovation Hub on their first Analyst address.
Point of View
July 03, 2019IoT success is about outcomes, not just technology. Follow these 5 pathways to find real business value from the rapidly expanding IoT market.
Point of View
June 12, 2019Huawei has become the poster child of an increasingly politicised economic environment. But what can enterprise leaders and service providers learn from this
Point of View
May 31, 2019HFS interviewed enterprises using RPA, service providers delivering RPA services, and RPA software companies to triangulate on the best ways to combine RPA and
Point of View
April 18, 2019You are what you measure, and AI is no different. Success of AI initiatives depend on what targets you have set and how you plan to measure, monitor and report
Point of View
April 18, 2019The challenges telecommunication players face and how service providers can use technology innovation to overcome these challenges.
Point of View
April 05, 2019The engineering talent management issues faced by telecommunication clients and how service providers can step up in this space to mitigate them.
Top 10 Report
December 21, 2018HFS Top 10 Assessment of leading telecom engineering service providers
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