HFS on Artificial Intelligence

A collection of the latest views from the HFS analyst team on artificial intelligence.

More HFS Artificial Intelligence Research

Competitive Intelligence

IGT Solutions: Agentic Services Capabilities, 2026

A look at how IGT Solutions performed in the HFS Horizons: Agentic Services, 2026.

Competitive Intelligence

Innova Solutions: Agentic Services Capabilities, 2026

A look at how Innova Solutions performed in the HFS Horizons: Agentic Services, 2026.

Competitive Intelligence

Movate: Agentic Services Capabilities, 2026

A look at how Movate performed in the HFS Horizons: Agentic Services, 2026.

Competitive Intelligence

PwC: Agentic Services Capabilities, 2026

A look at how PwC performed in the HFS Horizons: Agentic Services, 2026.

Competitive Intelligence

UST: Agentic Services Capabilities, 2026

A look at how UST performed in the HFS Horizons: Agentic Services, 2026.

Highlight Report

Stress-test Accenture’s end-to-end AI story before it lands on your shortlist

Faculty AI and DLB Associates give Accenture a full-stack AI play, but assembly alone won't close the AI ambition-to-impact gap.

Highlight Report

Movate offers CIOs a trail map to reorganize operations for AI adoption

Movate evolves its strategic direction for enterprise AI adoption.

Hot Tech

HFS Hot Tech: OrbitShift

Orbitshift aligns signals and internal data to drive account-based sales, improving pipeline, precision, and deal execution.

Highlight Report

Autonomous telco, sovereignty, and “AI everywhere” led the agenda at MWC 2026

MWC 2026: telcos chase sovereignty, scale agentic AI via orchestration and outcome KPIs, and push AI-RAN into networks.

Highlight Report

Learn from OpenClaw to cut overhead and complexity with internal Services-as-Software

OpenClaw shows the way ahead for cutting margin-sapping complexity by decoupling growth from headcount.

Horizons Report

HFS Horizons: Next-gen IT Infrastructure Services, 2026

An assessment of service providers, addressing the why, what, how, and so what.

Take 5 Report

From ambition to AI Scale: The control framework AI leaders need

Scaling AI without sprawl requires strong orchestration, data privacy and strong governance.

Point of View

Product lifecycle accountability is becoming the new engineering advantage

CTOs are consolidating toward partners that can unify engineering, digital, and AI across the product lifecycle.

Point of View

Read the AGI tea leaves, and build for it now

Enterprise leaders must prepare now for the HR-quake of AGI, and the prospect of business units run with one human at the helm.

Point of View

CHROs, this is your moment to co-architect the agentic enterprise

IBM’s HR transformation shows how CHROs can rebuild the operating model first and lead the shift to the agentic enterprise.

Horizons Report

HFS Horizons: Agentic Services, 2026

An assessment to understand the why, what, how, and so what of service providers offerings across the agentic services value chain.

Point of View

CAPS consolidation is starting, and survival will require Services-as-Software™

Health plan CIOs must strategically choose the right SaS enabler to deliver CAPS functions as the CAPS market consolidates.

Market Impact Report

AI is ready, but your operating model and change muscle are not

The leadership blueprint for turning AI momentum into disciplined, defensible scale you can defend.

Point of View

Stop treating India as only a services hub; a platform shift is already underway

India’s startup ecosystem is evolving from services delivery to building enterprise platforms aligned with the SaS shift.

Point of View

Retailers, implement HFS’ Delegated Commerce framework to sustain your business

Delegated Commerce captures the shift to upstream intent, delegated decisions, orchestration-led advantage, and modular execution.

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