Instead of searching around for what you’d like to know, why not just ask? Engaging with our research just got easier. Go ahead, experiment. Ask some questions like the examples below. Could this be the future of interacting with research? Let us know what you think.
Try these:
Market Analysis
March 18, 2021A monthly rollup of merger and acquisition activity
Point of View
March 10, 2021Wipro goes big and bold with its BFSI and consulting-driven acquisition of Capco
Data Viewpoint
February 22, 2021Our recent study shows an appetite for decision support technologies across several industry verticals
Highlight Report
February 22, 2021It’s not quite a first-mover advantage—but Atos and IBM are among the early big names in the sustainability solutions space.
Highlight Report
February 22, 2021We recently connected with management from EXL’s L&A and P&C businesses to understand how they are helping their clients improve their dataflows.
Point of View
February 19, 2021Infosys and Citizens Bank share experiences in rapid acceleration of digital transformation
Point of View
February 12, 2021The secular shift toward an accelerated adoption of cloud capabilities continues unabated. Learn from the experiences of Coforge and its client, a US-based and
Highlight Report
February 10, 2021Ever a core cog in the global core banking and payments ecosystem, IBM announced its acquisition of Expertus Technologies, a Montreal-based fintech and existing
Point of View
February 09, 2021A new dawn for digital insurance: the pandemic is one crisis that is not going to waste. The industry has had a kick up the proverbial and is advancing steadily
Highlight Report
January 29, 2021In January 2021, Cognizant has agreed to acquire Magenic Technologies, a custom software development services company in the U.S. Magenic is Cognizant's third
Highlight Report
January 19, 2021In December 2020, we attended the Birlasoft analyst and advisor day to know more about its overall strategy, key capabilities, and flagship client engagements
Highlight Report
January 05, 2021As improving patient experience remains at the heart of healthcare transformation, we recently caught up with Frank Gulitz, the CIO of Switzerland-based startup
Highlight Report
December 15, 2020EXL believes that a data-led approach is crucial for enterprise, and their domain and analytics expertise might make them a partner worth considering.
Point of View
December 08, 2020In HFS’ recent digital roundtable, supported by IBM, a select group of enterprise delegates gathered to discuss automation’s role in achieving digital
Highlight Report
November 24, 2020We spoke with WNS and some of their growing roster of disruptive clients to find out more about the provider’s unique move into the FinTech market.
Highlight Report
November 17, 2020Benefitfocus, a US-based benefits admin platform company has enhanced its platform with investments in AI and analytics driven Health Insights.
Point of View
November 17, 2020While BFS as a whole may have been less impacted by the pandemic as other industries, some segments, such as collections, are much more exposed.
Point of View
November 02, 2020Every industry is experiencing different challenges thanks to the pandemic, and service providers must develop a unique strategy to support them
Highlight Report
October 16, 2020HFS recently attended Mphasis’ Virtual Analyst and Advisor Day to check how this dynamic mid-tier growth firm has been faring during this cruddy year.
Point of View
October 05, 2020Belfius’ and Hexaware’s enterprise-wide approach fuels a journey from RPA to intelligent automation and beyond
Market Analysis
August 25, 2020This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.
Highlight Report
August 21, 2020This highlight discusses about Bosch GuardMe, a lone worker protection solution.
Highlight Report
August 18, 2020Infosys announced a landmark deal with asset management firm Vanguard - we dig into why this is a notable win.
Point of View
August 03, 2020How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX
Point of View
July 29, 2020HFS is working with Pega to profile integrated automation journeys highlighting the importance of a holistic approach with robotic process automation (RPA) in
Point of View
July 07, 2020Harmonic, a high-tech manufacturer, shared its journey from its complex and heavily customized legacy environment to a new and nimble cloud-based environment.
Highlight Report
July 02, 2020This report explores how Capgemini is leveraging emerging technologies for client business transformation
Market Impact Report
June 26, 2020A comprehensive view of global retail and CPG trends and their impact on IT and business process services and technology change agents
June 19, 2020HFS recently launched our inaugural Industry Primer, focused on the insurance vertical.
Highlight Report
June 17, 2020The business process services line at Infosys has officially crossed over a billion dollars in revenue, an important milestone with implications on the future a
Market Impact Report
June 12, 2020A comprehensive view of global insurance trends and their impact on IT and business process services and technology change agents
Point of View
June 02, 2020How five companies are using digital associates to create better experiences for stakeholders
Highlight Report
May 26, 2020EXL have developed PayMentor, a modular solution that aims to streamline early-stage debt collection, and boost effectiveness.
Point of View
April 30, 2020In this PoV, we discuss the overall problems getting faced by the healthcare industry and the interesting use cases it is using to fight COVID-19.
Point of View
April 30, 2020Business leaders must prioritize data and analytics investments toward better customer handling, forecasting and business planning, and operational process and
Point of View
April 23, 2020Old Mutual prioritizes IT and business collaboration to drive RPA success.
Point of View
April 22, 2020It’s crucial that service providers ensure they align their offerings with the needs of BFS clients, or they risk losing their grasp on the market.
Point of View
April 08, 2020In this PoV, we analyze the potential of blockchain to fight COVID-19, including several examples of how it has already helped us fight this pandemic.
Point of View
April 06, 2020Discuss the capabilities that enterprises look for before outsourcing a project related to IoT and Industry 4.0 and how this differs from service provider for
Point of View
March 27, 2020Soap and social distancing are the best answers that humankind has had thus far to COVID-19. But what about all the technological advancements that we’ve
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