A collection of the latest views from the HFS analyst team on data and decisions.
May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
July 14, 2025Insurers must move beyond compliance to turn IFRS 17 into a competitive advantage.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
June 03, 2025Embedding CX at every stage of the transformation journey is essential for building lasting impact and competitive differentiation.
Point of View
February 11, 2016NASCO partners with Genpact help digitize its health plan admin platforms and provide reengineering & business process services to Blues plans.
Point of View
February 10, 2016For HfS, individual stock fluctuations don’t matter much but we are interested in what this means for the market.
Top 10 Report
January 28, 2016A look at the evolution of Pharma BPO as "As-a-Service" for Drug Development and Commercial Services.
Point of View
January 25, 2016In 2013, Analyze Re was born to impact reinsurance decision-making. It has developed a risk-engineering platform to help reinsurers improve their risk pricing.
Point of View
January 25, 2016IBM has announced the acquisition of Ustream, a cloud-based video streaming service, for broadcast and enterprise clients for an undisclosed sum.
Point of View
January 21, 2016Loop AI’s main product provides fully unsupervised deep learning. Requiring no human supervision, the platform automatically interprets natural language and a
Point of View
January 18, 2016Real-time decision engines like IRIS are in focus with fraud and financial crimes growing. How will IBM integrate IRIS’ capabilities with IBM Watson?
Point of View
January 13, 2016To continue market leadership, Salesforce must replicate in systems of intelligence and engagement the success it's had as an enterprise system of record.
Point of View
January 11, 2016As the research industry changes, Evalueserve is making changes in the way it works and the value it provides to its clients and its employees.
Point of View
January 11, 2016Recent acquisition of NaviNet by NantHealth makes sense in showing how the health care industry can deliver on the “Triple Aim.”
Point of View
January 05, 2016WNS has leveraged its heritage to demonstrate strength in blending automation, analytics and talent to optimize the traveler experience.
Point of View
January 05, 2016IoT is quickly reshaping the type and value of user-centric data, opening up new prospects, and risks, for delivering mass personalization at scale.
Point of View
December 23, 2015In this session of the #CXforum, HfS sat down with Dennis DeGregor of HPE to discuss the rise of digital natives and the impact this is having on managing
Point of View
December 14, 2015IBM hacks the market with its App Exchange, highlighting the increasing value of data-centric, and enterprise-wide, approaches to digital trust.
Point of View
December 11, 2015In the last in our series on MRO, we focus on opportunities the As-a-Service Economy will create for MRO to become an agile enterprise capability.
Point of View
December 10, 2015HfS shares how Privacy Analytics is looking to make it easier and less risky to share and analyze health care data.
Point of View
November 30, 2015ISVs can survive disruption and even thrive in the As-a-Service Economy by striving to realize HfS’s eight ideals framework.
Point of View
November 23, 2015In this session of the #CFOexchange, we sat down with an all-star crew to discuss the importance, and value, of analytics to the CFO.
Point of View
November 20, 2015WorkFusion's approach of combining crowdsourcing and machine learning is offering new capabilities to the continuum of Intelligent Automation solutions.
Point of View
November 11, 2015The evolution of Intelligent Automation toward unstructured data, less well defined processes and integration of cognitive computing and AI.
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