More HFS Emerging Tech Research

Point of View

Catch the Blockchain Bounce Back: Record Funding in 2021

Blockchain funding reached a record high in the first half of 2021—and we're keen to understand why.

Highlight Report

AML RightSource rising—the firm bags its 5th acquisition of 2021 with QuantaVerse

AML RightSource is on a mission to be the go-to firm for financial crimes mitigation services fueled by M&A

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WNS’ PRECIZON has life sciences-specific competitive intel in its crosshairs

Competitive intelligence platform that focuses on the life sciences could be worth its weight in gold if used smartly.

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AntWorks is back on the hill and serious about scaling IDP in the enterprise

AntWorks is back squarely focused on IDP with an enhanced out-of-the-box proposition, a new marketplace, and a ‘new’ CEO, too

Highlight Report

Ashling goes deep on industry focus and UiPath with its Machina acquisition

Ashling is the latest PE-backed automation services specialist to climb aboard the acquisition party train with Machina

Point of View

Avoid a robotic misadventure – focus on the security that matters

This POV provide an overview of key security considerations when deploying a Robotic Process Automation environment.

Highlight Report

BP3 doubles down on acquisitions, building RPA services scale to reassure enterprises

BP3 is the newest RPA services specialist that can offer enterprise customers the reassurance of scale.

Point of View

Make decentralization your friend; let consumers take control of their health data

Ransomware attacks on healthcare is rampant; regulations and enterprise capabilities are insufficient. So consumers to own data.

Point of View

The pandemic molded enterprises to embark on a digital transformation journey

HFS Symposium, Digi Chat with Phil Fersht, and Manish Sharma on enterprises digital transformation journey and market adoption.

Point of View

Unraveling the current innovation wave and the power of technology

Are ecosystems, outcomes, and diversity the keys to successful tech adoption? Read on.

Point of View

Focus more on data-centric new ways of working and decision making

The HFS Symposium panel Discovering Data underscored the sentiments that investments in data would increase significantly.

Point of View

C-suite Power of One panel—change, cloud, climate, and culture

The HFS OneOffice™ Digital Symposium hosted an executive panel discussing the challenges and opportunities in 2021.

Point of View

Unlock your business value with flawless operational processes

How Celonis is helping clients get past legacy silos and meaningfully embed the Triple-A Trifecta.

Point of View

Make automation about technology at your peril

How Bayer and Deutsche Post are aligning people, process, and change to make automation native.

Highlight Report

HGS divests its healthcare business to make space to accelerate growth

HGS healthcare bold divestiture will allow it to focus its attention on its consumer experience (CX) and digital services.

Highlight Report

Accenture acquires HRC Retail Advisory to expand retail strategy capability

Helping retailers accelerate their digitalization amid disruption.

Point of View

Digital leaders must build in rapid adaptability to win in today’s business ecosystems

How freight business TFG Transfracht built in the adaptability and interoperability to succeed in digital ecosystems.

Point of View

Can we tame the business monster? The future of work and technology

At our Digital Symposium, HFS' own Saurabh Gupta was joined by Paul Roehrig for a candid Digi-side Chat.

Point of View

Experience the exponential age at the intersection of technology and society

An engaging digi-side chat between Azeem Azhar and Phil Fersht on the intersection of technology and society.

Point of View

Before you “git some AI,” be practical about the problems you’ll solve with it and how

The value of emerging tech is how we apply it to solve real-world problems.

Point of View

Automation industry must step up to show both C-suite and workers the full bounty on offer

Read the key findings of the Native Automation panel at HFS Symposium 2021.

Point of View

Focus on business outcomes marks HFS Hot Vendors

Whether talking to analysts, customers, or investors, up-and-coming service and tech providers must focus on business outcomes.

Point of View

The Global Live Industry Roundtable: Shaping the 2025 Vision for Our Industry

Panel discussion to discuss some of the key future aspects of the outsourcing industry.

Highlight Report

Salesforce continues moves towards the back-office with Servicetrace acquisition

Salesforce adds to its enterprise portfolio with an RPA provider of its own.

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TCS Cognix could be what you need to develop “Cognitive Operations” across IT AND business

TCS Cognix aims for an integrated technology architecture to help enterprise clients get beyond their patchwork of technologies.

Point of View

Healthcare must blow up its organizational silos to thrive in a post-pandemic world

The time is now to replace analog work methods with the OneOffice mindset & work culture.

Data Viewpoint

Industrial manufacturing is behind in 5G, AR/VR, blockchain, and process automation adoption

Cybersecurity, IoT, and Smart Analytics have seen the highest adoption.

Data Viewpoint

5G, process automation, and IoT are the top investment focus for industrial manufacturers in near-term

Majority of the industrial manufacturers are still focusing on operational efficiency.

Data Viewpoint

Busted! It’s a myth that healthcare industry is a laggard in emerging technology adoption

Healthcare has long been considered a technology laggard, however it has emerged a leader in the adoption of emerging tech.

Point of View

Break down silos to supercharge EX and CX in tandem

C-suites must align the whole organization behind customer and employee experience transformation–focusing on business outcome.

Point of View

Enable cloud-native and AI-powered healthcare digital platforms to manage rising costs, risks & demand

HFS Research, with Infosys, surveyed 100 CXOs at US health plans to evaluate the fit for a “healthcare digital platform.

Point of View

Applications are dead, DATA is everything

Applications are dead, data is your North Star in the journey to Cloud Native.

Highlight Report

Accenture acquired umlaut to bolster product engineering capability

Accenture continues its Industry 4.0 related acquisitions and this time its umlaut.

Highlight Report

IBM buys BoxBoat: Boosts Kubernetes, DevOps capabilities for its Hybrid Cloud customers

IBM acquires private firm BoxBoat to boost Kubernetes and Application Containerization services.

Point of View

Google goes big on data and partnerships for cloud growth

HFS looks as how Google Cloud Platform gets serious about data, analytics, Anthos and partner ecosystems to fuel growth.

Highlight Report

Sustainability relies on combining partner ecosystems with technology and services

Enterprises and providers must combine tech, services, and ecosystems to reach net-zero and broader sustainability goals.

Highlight Report

Syniti’s Data Jumpstart shows that data confidence means business confidence

Confidence in your underlying data means improved confidence in the business.

Point of View

Set structure and get business-wide buy-in to achieve value at scale with automation

Health services company Cigna is setting the pace for automation use at a strategic scale.

Point of View

When it comes to property & casualty insurance, Digital is Data

Perspectives from HFS, EXL, and a selection of its P&C clients on the data-driven future of the industry.

Point of View

Define your ERP transformation objectives and keep them time-bound

Infosys and Thales DIS are fast approaching a single global Oracle system for distributed operations.

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