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Highlight Report

PeopleShores offers impact sourcing for socially conscious US enterprises

PeopleShores is bringing a radical approach to outsourcing on US shores: social impact-led to transform challenged communities.

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Point of View

CFO Vision 2025: Driving growth now and in the future

HFS F&A roundtable finds that finance cannot survive as a back-office function without focusing on driving strategic objectives.

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Highlight Report

M&A-fueled Nintex targets IT and Ops pros with a low-code fast-track to process outcomes

Bring together and enable IT and Ops pros if you want to deliver end-to-end process automation at pace and scale.

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Point of View

From operator to orchestrator – the new role for GBS

GBS is still relevant, but its role is changing to meet the demands of enterprises.

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Top 10 Report

HFS Pega Service Providers Top 10 2021

Analysis of the best providers of Pega Services firms across execution, innovation and voice of the customer criteria.

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Point of View

Don’t get lost in over-hyped ESG tech—there’s no time

Technology is rarely what’s lacking when it comes to sustainability. You have more options than you realize.

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Highlight Report

With TQS buy, Cognizant bolsters its life sciences smart manufacturing capability

The highlight describes the rationale for Cognizant's acquisition of TQS

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Highlight Report

WorkFusion and SS&C combine industry chops to tackle insurers’ straight-through processing challenge

WorkFusion is linking up with SS&C to replace document-heavy, labor-intensive insurance processes with data-led automation

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Top 10 Report

HFS OneOffice™ Services Top 10: Data and Decisions

New analysis and ranking of leading data and decisions services suppliers - part of our HFS OneOffice Services Top 10 series.

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Data Viewpoint

RPA and hyperscalers make the biggest impact on enterprises’ native automation journeys

We asked 13 leading service providers which automation vendors had the greatest customer impact

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Point of View

You must rewire your customer experience for the virtual economy

Digital-first and human-centered design is the foundation of differentiated CX

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Point of View

Enterprises must fight the vicious trifecta of ransomware to avoid calamity – Here’s how to do it

Enterprises must develop a holistic ransomware response strategy, balancing technology alongside people and processes.

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