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November 2, 2021 Automation services company Roboyo adds North American scale to boutique excellence with its acquisition of JOLT.
November 1, 2021 We organized a digital roundtable bringing together industry titans to understand how insurers are driving “straight to digital.”
October 20, 2021 New analysis and ranking of the native automation services capabilities of 12 leading providers.
October 20, 2021 Appian’s acquisition of a process-mining business sets it on course to design-discover-automate at an all-in-one price.
October 20, 2021 Blue Prism is due to become part of Tibco—if shareholders agree a $1.5 billion deal. What should customers think?
October 18, 2021 Automation’s value proposition may once have been cost-cutting, but now enterprises see automation as more fundamental.
October 12, 2021 Agile promised accelerated software development and innovation for the business, but 20 years later it has failed to deliver.
October 8, 2021 Enterprise leaders need to keep their automation providers focused on what they do best.
October 8, 2021 This report analyzes publicly announced ITMS and BPO contracts in Q2 2021.
September 28, 2021 A monthly rollup of merger and acquisition activity.
September 16, 2021 How XpertRule's clients are improving CX and EX in tandem.
September 15, 2021 We connected with Sourcepoint and one of their clients to understand how they are revolutionizing mortgage servicing together.
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