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Highlight Report

HFS Highlight: Genpact acquires critical e-commerce capability to expand Rightpoint

Genpact's latest acquisition expands its experience capabilities targeted at digital commerce

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Point of View

Imperative 2021: Make automation native to your digital business architecture

Make automation native within your enterprise to support the priorities of EX, CX, and PX on the road to the OneOffice.

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Highlight Report

HFS Highlight: IBM looks to ace digital fan experience at the US Open

The second wave of digital transformation in Media will be driven by experiences.

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Highlight Report

HFS Highlight: With the pandemic economy being defined by the cloud, Wipro adds European muscle to its Salesforce capabilities with 4C acquisition

In this Highlight we look at Wipro’s acquisition of Salesforce Platinum partner, 4C to strengthen its consulting and implementation skills in Europe and the

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Highlight Report

HFS Highlight: Infosys acquires Kaleidoscope Innovation to bolster software product design and development engineering expertise

Explores the rationale for Infosys' recent acquisition of Kaleidoscope Innovation

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Point of View

Use service partners to import fresh thinking to your industry

An agricultural equipment manufacturer partners with Infosys to ensure farmers have the tools and capabilities they need to feed the world

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Point of View

Use integrated automation to align your employee and customer experiences

How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX

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