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Top 10 Report

HFS Top 10 Process Intelligence Products 2020

Examining key vendors in process mining and discovery, a set of technologies targeted at improving business operations using enterprise data.

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Point of View

Confused by process mining vs. discovery? Consider an AND approach with process intelligence

Let’s not limit the possibilities with a reductive approach to mining vs. discovery. “Process intelligence” gets at the heart of the unifying outcome that

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Market Analysis

The Enterprise Reboot – Digital Transformation is key to sustaining relevance in a new reality

KPMG International and HFS Research are pleased to share The Enterprise Reboot, a research report focused on driving tangible value from emerging technologies

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Point of View

Modernize and transform your business with low-code/no-code development

This POV outlines the main advantages of low-code/no-code development, and acts as a primer to our series of service provider profiles in this space

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Highlight Report

Cognizant’s appetite for business outcomes in the food services industry

Embracing hyperconnected food services across retail, CPG, hospitality and logistics

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Highlight Report

Infosys weathers the economic downturn winning a huge digital transformation deal with Vanguard Financial

Infosys announced a landmark deal with asset management firm Vanguard - we dig into why this is a notable win.

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Point of View

Use integrated automation to align your employee and customer experiences

How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX

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Point of View

Disruption not duct tape is the key for mortgage transformation

To best explore the mortgage industry’s future, we went to the experts and spoke with various lenders and providers supporting the industry.

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Point of View

Get inspiration on data monetization from Ellie Mae and Persistent’s innovative and client-focused mortgage initiative

Business, data, and analytics leaders will find great value in Ellie Mae’s example of data modernization with the help of partner, Persistent.

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Point of View

Go beyond RPA with integrated automation to enhance operations transformation

HFS is working with Pega to profile integrated automation journeys highlighting the importance of a holistic approach with robotic process automation (RPA) in

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Highlight Report

HFS Highlight: PwC generates EX value with a data-driven framework

PwC has invested significantly in experience consulting and in developing a unique framework for measuring and quantifying experience initiatives.

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Point of View

Leap on new F&A priorities and expectations

Cardinal Health shows how finance is becoming more customer-focused, predictive, and strategic

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