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Competitive Intelligence

OneOffice Vendor Assessment: Concentrix 2019

An enterprise-focused analysis of Concentrix that highlights it’s business strategy, key financials, contracts, clients, strengths, and weaknesses.

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Point of View

RPA’s ticking time bomb: enterprises and service providers must make RPA talent their top priority to avoid disaster

As enterprises scale their RPA initiatives, the market’s lack of deep expertise will become an ever-greater risk to RPA success.

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Point of View

Taking a Closer Look: Excerpts from Interviews with Sandy Khanna of BT Group

Here are excerpts from Steve Dunkerley's recent interviews with Sandy Khannah of BT Group.

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Point of View

Why a Smart Analytics Strategy Is Critical to Driving Your Digital OneOffice Transformation

It is critical for business leaders to think about getting value from data more deliberately and effectively than in the past.

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Point of View

The Dos and Don’ts of Machine Learning with Infinia ML’s Robbie Allen

HFS discussed the potential, hype, and actual progress of ML in a candid conversation with Robbie Allen, CEO of Infinia ML.

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Point of View

Making Sense of Nonsensical RPA Software Pricing

RPA pricing is a critical issue impacting scalability and industrialization, but is there a better more practical model?

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Point of View

Why Now? The Drivers for the Recent Spike in Cloud Adoption

Through tracking recent Cloud migration deals, HFS is able to paint a picture of the major drivers for enterprises moving to the cloud.

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Point of View

Don’t Fall for These Six Cognitive Assistant Myths

Falling prey to these myths will inhibit the potential for your business unit to take advantage of these opportunities.

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Point of View

Enterprise Leaders Must Look to Cognitive Assistant Services as a Critical Building Block for the Digital Enterprise

Cognitive assistants have become a crucial element of the digital business operations ecosystem.

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Point of View

Your Success Is Dependent on Immersing Yourself in the Sharing Economy

We're all quick to talk about amazonification, but at the expense of focusing on the more impactful trend of sharing. This report digs into how sharing in our

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Point of View

AI in HR Is a Matter of How, Not If

AI is now a crucial tool in workforce management, but assuming it can solve all of a company’s HR issues is dangerously naïve.

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Point of View

The Digital OneManufacturing Framework defines success in Industry 4.0

Industry 4.0: The shift from mass production to mass customization

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