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Point of View

Health plans must anchor value in health to survive and thrive in the BBB era

Health plans not addressing health is the ultimate fraud perpetuated on the American public - but now is the chance to fix it.

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Highlight Report

CAPS must adapt to the shifting market, with UST laying out the path

The payer market is toast and if you have investments like platforms in there, it is time to bail.

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Point of View

Self-insured employers must remake healthcare as the BBB upends the market

BBB upending healthcare, shift in demographics, and out of control increases should motivate employers to embrace new models.

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Point of View

US healthcare pivot will force traditional suppliers to pack up, unless…

The BBB will disrupt US healthcare and put supplier consolidation on steriods unless they can reinvent their value proposition.

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Point of View

Part 3: Clinical agentic is the next-gen care delivery operating layer—execute it now

Clinical agentic is our only path to bridge the huge and growing divide between demand for care and shrinking supply of clinicians.

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Point of View

Stop funding sickness and invest in prevention that pays off

Forget governance models. Focus on social determinants of health to drive real impact and better health outcomes.

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Point of View

Embrace empathy, not experience – it’s the only cure for healthcare’s broken economics

The experience of care has no impact to health outcomes or enterprises financials, yet billions are spent on it without merit.

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Point of View

Part 2: Accelerate multi-agentic AI adoption to give doctors their day jobs back

Doctor shortage combined with diluting their time by administrative process can be mitigated by multi-agentic AI.

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Highlight Report

Health plans must rethink UM: WNS HealthHelp’s AI-driven approach is a path forward

UM and PA's are admin processes tend to delay care causing harm to patients, AI is the best approach to mitigate the dangers.

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Data Viewpoint

Data retention poses a lurking threat in healthcare

Most health systems retain data for 7–10+ yrs, yet 90% goes unused in care, raising risks from unused, over-retained patient data.

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Point of View

Part 1: Stop waiting for a healthcare workforce miracle—embrace Agentic AI now

In the 1st of 4 parts, the task-based agentic AI is seen to address specific transactions.

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Data Viewpoint

Align the benefits admin model to tech, service, and employee needs for real value

Benefits complexity is rising. Choosing the right admin partner means balancing coverage and service tech.

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