A compilation of HFS analyst insights on GenAI and the Generative Enterprise, highlighting the potential of Large Language Models (LLMs) such as ChatGPT and GPT-4 to revolutionize business by generating new ideas, reshaping work processes, and disrupting outdated business models.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
October 01, 2025AI agents will be the emotional interface between brand and customers, an interface CMOs must own with 'personality engineering'.
September 25, 2025Leaders must adapt their enterprises to welcome and reward AI-powered people—or become talent’s last resort.
September 19, 2025Enterprise Minds (EM), Inc., is named an HFS Challenger for its innovation-led approach to legacy service models.
More from the GenAI Leadership Series: Phil Fersht caught up with Exponential View Founder Azeem Azhar to discuss how enthusiastic he is about the global focus on AI, where AI is heading, and why. Listen in now
Highlight Report
May 24, 2023Highlights from dynamic discussions in NYC with enterprise and industry leaders on the road to the Generative Enterprise.
Point of View
April 04, 2023Leverage the excitement of ChatGPT to craft a practical roadmap of embedding GAI to drive disruptive innovation.
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