Covering the worlds of insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
September 05, 2025Discover how WNS embeds AI at the core of insurance operations, enabling agility, compliance, and enterprise scalability.
July 14, 2025Insurers must move beyond compliance to turn IFRS 17 into a competitive advantage.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
Point of View
June 15, 2018Clear communication will help your enterprise survive in the GDPR age.
Competitive Intelligence
June 12, 2018HfS Buyers’ Guides are the premium digest of information on service providers, and offer an one-stop overview of individual service providers.
Point of View
June 05, 2018Insurance carriers have an opportunity to harness insurtech to differentiate on customer experience. Here’s how.
Point of View
May 29, 2018Fintechs aren’t disruptive anymore, they’re the new face of finance
Point of View
May 21, 2018This report presents new data that shows how BFS enterprises are faring with the definition and execution of their digital transformation strategies.
Top 10 Report
May 18, 2018A refreshed analysis of the business process and IT services market for the insurance industry vertical
Point of View
March 28, 2018This Point of View provides a view of major telecommunication industry and global services market trends with an eye toward encouraging co-innovation.
Point of View
February 26, 2018This Point of View report previews our manufacturing value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
February 26, 2018This Point of View report previews our healthcare value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
February 26, 2018This Point of View report previews our Life Sciences-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
February 09, 2018Major study findings spotlight the emerging reality of intelligent automation for insurance carriers.
Point of View
February 07, 2018This Point of View report previews our high-tech-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
February 02, 2018This POV previews our Retail and CPG Operations value chain and the in-scope processes and change agents we’ll be examining throughout 2018
Point of View
February 01, 2018How building a digital foundation is essential to the success of the modern insurance company.
Point of View
January 31, 2018The diversity of customers now trialing and adopting Intelligent Automation exposes the complexity and challenges of doing it right.
Point of View
January 31, 2018Preview of our insurance-specific value chain, the in-scope processes and change agents we'll be examining throughout 2018.
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