Overnight, your firm has been gifted with software providing an incredible ability to generate human-like text, understand and respond to queries, perform simple tasks, and even hold a conversation… Are you really up to the task of winning in the era of the Generative Enterprise? Let’s explore what GenAI and artificial intelligence can really mean for you.
This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
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GenAI creates but Agentic AI acts. Don't confuse the two.
Seven firms own the infrastructure of the AI era. They have formed a closed loop that locks out challengers.
Point of View
September 02, 2024Discover the enterprise benefits of focused and specialized AI that gets things done - small action models.
Market Impact Report
August 28, 2024Quality assurance is at a crossroads as it must support the new complexities of cloud-native transformation and AI.
Point of View
August 26, 2024The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.
Point of View
August 22, 2024Accenture's acquisition of ANSR deepens India's GCC growth, blending innovation with operational agility for enterprises.
Data Viewpoint
August 21, 2024Attrition rates in global IT and business services declining, prompting firms to focus on upskilling, engagement, and retention.
Data Viewpoint
August 21, 2024Banks must select their approach carefully to ensure continuously evolving systems.
Data Viewpoint
August 21, 2024Until now you had to build a presence where AI talent gathers or offer remote options. GCCs provide a third option.
Market Impact Report
August 20, 2024Hard-earned insights from GenAI trailblazers reveal the real-world challenges, triumphs, and strategies to guide successful AI adoption.
Highlight Report
August 19, 2024The finance AI ecosystem features startups along the entire F&A value chain and aim to transform key processes.
Point of View
August 19, 2024A new framework and three foundations that will help you deliver the goals of The Generative Enterprise™.
Point of View
August 19, 2024Helio stands out for its structured approach, workforce upskilling initiatives, and strategic cloud partnerships.
Highlight Report
August 09, 2024HDS aims to integrate Gen AI in IT/OT integration to meet the demand for digital engineering and create new sources of value.
Point of View
August 08, 2024E&U leaders must adapt to sector convergence, integrating renewables, smart grids, and IoT, or face obsolescence.
Point of View
August 08, 2024Train your way out of AI skills debt or prepare for a war for talent only those with the deepest pockets can hope to win.
Challenger Series
August 05, 2024Cybage delivers value to businesses with a three-pronged approach of delivery excellence, vertical expertise, and partnership ethos.
Data Viewpoint
August 02, 2024AI maturity is low and evenly distributed across industries. But leaders mustn't take comfort from being part of a slow-moving herd.
Tom Reuner,
Executive Research Leader
Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.
David Cushman,
Executive Research Leader
David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.
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