Overnight, your firm has been gifted with software providing an incredible ability to generate human-like text, understand and respond to queries, perform simple tasks, and even hold a conversation… Are you really up to the task of winning in the era of the Generative Enterprise? Let’s explore what GenAI and artificial intelligence can really mean for you.
This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
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Enterprises buried in technical debt will be locked out of the next wave of AI-native value creation unless they repay it.
Cut the chaos of supervising AI models, context, and autonomous decisions with our framework for safe and productive use of LLMs.
Highlight Report
August 10, 2023eva is almost equivalent to a human associate in some dimensions with add-on benefits.
Highlight Report
July 20, 2023Generative AI’s (GenAI) promise of a $7 trillion prize has prompted a gold rush among service providers as they hurry to organize and claim a piece of the a
Point of View
July 18, 2023Generative AI is rocking the business world. It summarizes, answers questions, creates content, and creates code—but what is it?
Point of View
July 18, 2023Generative AI is coming and you need to rethink how to work at the higher end of the spectrum and find yourself a role in this new reality.
Point of View
July 13, 2023Practical use cases will thrust generative coding, GenAI, and LLMs into the development lifecycle, upending software development.
Point of View
July 13, 2023In the GenAI frenzy, Krista’s AI iPaaS solution aims to orchestrate enterprise AI with security and governance at the forefront.
Point of View
July 10, 2023With everyone discussing long-term effects, generative AI is already providing immediate benefits for low hanging use cases.
Highlight Report
July 05, 2023Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.
Highlight Report
June 28, 2023There’s a disconnect between the speed CEOs want to move and the ability of their enterprise to take advantage of GenAI.
Point of View
June 28, 2023Uncover what you should and shouldn’t do when determining how to integrate GenAI into your business—and what to expect to pay.
Highlight Report
April 14, 2023Adopt an autonomous mindset and move from effort to purpose.
Highlight Report
April 07, 2023IDP vendor Botminds has wasted no time finding a real-world business use for generative AI.
Market Vision Paper
January 16, 2023Advancing AI technologies are poised to shake up the outsourcing world.
Competitive Intelligence
January 02, 2023A look at how Genpact performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Highlight Report
December 02, 2022New AI regulations in the US and Europe mean HR leaders need to understand how they deploy AI - and quickly.
Highlight Report
October 27, 2022FPT Software has reimagined its position to expand to new markets with attractive tech capabilities and innovation.
Tom Reuner,
Executive Research Leader
Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.
David Cushman,
Executive Research Leader
David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.
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