Overnight, your firm has been gifted with software providing an incredible ability to generate human-like text, understand and respond to queries, perform simple tasks, and even hold a conversation… Are you really up to the task of winning in the era of the Generative Enterprise? Let’s explore what GenAI and artificial intelligence can really mean for you.
AWS, Google Cloud, Microsoft, Salesforce, and ServiceNow lead HFS Horizons: Agentic Technology, 2026 as Horizon 3 Market Leaders.
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US healthcare's margin crisis is forcing providers toward purposeful AI and bold new revenue streams.
GCCs can turn recurring work into reusable Services-as-Software™ instead of staffing up as demand rises.
Highlight Report
May 08, 2026Canva quietly evolved from design tool to AI platform; here’s what CMOs need to know before the next AI platform decision.
Take 5 Report
May 07, 2026Stop funding your food and agri AI partner's learning curve and start demanding the domain expertise you need.
Competitive Intelligence
May 07, 2026A look at how WRITER performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how SAP performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how Otera performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how Lyzr performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how CrewAI performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how ServiceNow performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how Salesforce performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how Rhino.ai performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how Microsoft performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how Google Cloud performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how Ema performed in the HFS Horizons: Agentic Technology, 2026.
Competitive Intelligence
May 07, 2026A look at how AWS performed in the HFS Horizons: Agentic Technology, 2026.
Point of View
May 06, 2026Salesforce's FDE partner network closes the agentic AI scaling gap by tying GSI pay to post-launch outcomes.
Highlight Report
May 05, 2026Execution intelligence gives transformation leaders real-time visibility to close the change management gap stalling AI ROI.
Tom Reuner,
Executive Research Leader
Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.
David Cushman,
Executive Research Leader
David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.
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