Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Point of View

Turn AI trust from a leap of faith into a business discipline

Enterprise confidence in AI is outrunning the proof, and the CEO now owns what happens when AI gets it wrong.

Read More
Point of View

CIOs, stop limiting AI to what your enterprise can type

Voice intelligence turns workplace conversations into context enterprise AI can use, beyond what employees type.

Read More
Point of View

Is this the end of BPO as we know it? How SaS is creating a $422 billion market

AI is repricing BPO into a $422 billion Services-as-Software market, reshaping sourcing deals by 2035.

Read More
Point of View

CFOs must claim the agentic record before the next renewal locks it away

Agentic finance operations create a record of every decision, and renewal is the moment CFOs can contract to own it.

Read More
Point of View

AI-first modernization is a context problem, not a vibe-coding shortcut

Vibe coding builds convincing prototypes, not modernized estates, so fund the context layer before the code.

Read More
Point of View

An AI-first, outcome-led vision reimagines how software creates value

Five filters help CIOs pick an AI-era software partner, tested against Hexaware's own outcome-based pivot.

Read More
Point of View

Scale agentic AI without a learning loop and get faster automation, not autonomy

Only 10% of enterprises can scale agentic AI, and the gap is a continuous learning loop, not a better model.

Read More
Point of View

ER&D GCCs, make your leaders, data, and talent ready to scale industrial AI

Over 50% of manufacturers say data, not AI models, is what blocks industrial AI from scaling past pilots.

Read More
Point of View

Finance leaders, stop buying finance transformation like it’s 2020

Learn the five questions CFOs should ask before buying their next finance transformation investment.

Read More
Point of View

Payers must shift left to prevention and wellness to remain in business

Payers that shift left to prevention and wellness can cut medical loss ratio by 3.3 points and lift margin by 1.6 points in three years.

Read More
Point of View

The supply chain AI debate is over; always-on needs an operating model rewire

83% of supply chains are buying AI and only 13% have deployed it; the fix is the operating model, not the technology.

Read More
Point of View

AI has made modernization sexy

Modernization is what makes enterprise AI tick, but it has to be prioritized as such rather than a cost-takeout exercise.

Read More
1 2 201

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

    Contact Ask HFS AI Support