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Market Analysis

HFS Market Analysis: Disruptive Hyperscaler Cloud Service Providers

The HFS Market Analysis Disruptive Cloud Service Providers examines vendors likely to challenge global services firms for delivering regional, industry, and

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Point of View

The OneOffice becomes the true digital operating mindset as GBS grinds to a halt

The OneOffice (connecting the front, middle, and back offices to create a touchless and frictionless digital experience) is no longer a pipe dream. Almost it a

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Point of View

Doing more with less | Align emerging tech investments with business goals beyond narrow financial savings

There has been a decrease in IT spending during the Pandemic along with a shift in overall business challenges around activities associated with greater in the

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Top 10 Report

HFS Top 10 Healthcare Sector Service Providers 2020

This healthcare services report examines the role service providers play in the dynamic healthcare industry.

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Point of View

Re-inventing Finance as an integral part of the Digital OneOffice

Research report surveying 250 finance executives on the 10 Critical Success Factors to bring finance out of its back-office relegation

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Top 10 Report

HFS Top 10 Finance and Accounting Outsourcing (FAO) Service Providers

This HFS Top 10 report expands on our analysis of finance and accounting outsourcing service providers.

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Point of View

Automation should be native to your organization to achieve digital nirvana

In HFS’ recent digital roundtable, supported by IBM, a select group of enterprise delegates gathered to discuss automation’s role in achieving digital

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Point of View

HFS Vision 2025: The New Dawn to Become a OneOffice Organization

HFS sees a “new dawn” emerging from the fog of 2020, and what is clear is that technology alone cannot absorb what has been the biggest shock of a lifetime,

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Highlight Report

HFS Highlight: Atos OneCloud announcement is putting culture, people, and processes at the heart of the journey toward Cloud Native

Atos announced a restructuring of its cloud go-to-market. Learn how this fits into a secular in the market.

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Market Analysis

ITMS and BPO Contract Analysis—Q3 2020

This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.

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Highlight Report

HFS Highlight: Accenture continue to strengthen their Industry X with the acquisition of industrial operations consulting firm Myrtle Consulting

Accenture is constantly deepening its expertise in supply chain and digital manufacturing capabilities by making pivotal acquisitions into Accenture Industry X.

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Highlight Report

HFS Highlight: Genpact acquires critical e-commerce capability to expand Rightpoint

Genpact's latest acquisition expands its experience capabilities targeted at digital commerce

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