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The secret to automation success is using the right tools in the right way; Arla Foods gets practical with RPA

HFS with support from Blue Prism, is showcasing real enterprise journeys with robotic process automation (RPA). This report spotlights Arla Foods, a dairy

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Point of View

Enterprise AI Leaders Must Take a Consulting Driven Approach: Best Practices from Infosys

A key reason that many AI early adopters are not too happy with AI’s business value is that in several cases, the journey map had technology-first direction.

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Point of View

Enterprise leaders must learn from the key priorities of Cognizant: Collaborate and co-create Solutions with tech partners

HFS Research attended Cognizant's APAC Advisory Summit in Singapore. We believe Cognizant is focusing on building proprietary products by partnering with tech

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Point of View

You need orchestration to scale attended automation. That’s why Automation Anywhere acquired Klevops.

Automation Anywhere (AA) recently announced its acquisition of Klevops declaring a “new Attended Automation 2.0.” HFS sees this as a much-needed injection

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Point of View

Enterprise Leaders must take a “Show me the Money” approach while Buying AI solutions

Enterprises are struggling to go beyond POCs and pilots to make progress on this journey to enterprise-wide digitization using AI, analytics and automation- the

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Point of View

Industry adoption of RPA is more nuanced than you think—see if you’re in line with your industry peers, leading, or lagging

Do you think RPA adoption is solely the purview of the world’s biggest banks and insurers? If you did, you would be wrong.

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Point of View

Continuous change management must underpin enterprise automation journeys

HFS, with support from Blue Prism, is showcasing real enterprise journeys with robotic process automation (RPA). This report spotlights Henkel.

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Point of View

BPO Service Providers: you’re facing Hobson’s Choice. Embrace Automation, or Prepare for Oblivion

BPO quality can be delivered in so many ways, but if you can’t leverage automation to do this at scale with significant cost reduction, you will be out of the

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Point of View

Disruption picks up pace in financial services—drive innovation or risk irrelevance

The explosion in fintech and other emerging technologies creates opportunities to radically overhaul business models and business practices.

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Point of View

Slay your legacy dragons and cultural silos to create the Finance OneOffice experience

Finance and accounting leaders from multiple industries gathered with HFS analysts to discuss their journey to the Finance OneOffice.

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Point of View

Why an integrated automation approach to RPA and APIS is critical to achieve your data needs

We’re often asked where RPA fits relative to APIs. RPA can help achieve desired process outcomes as part of a "toolbox" approach to integrated automation

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Point of View

You must integrate Automation to achieve Genuine Scale: How arago HIRO’s approach is helping clients like Swisscom realize their ambitious goals

The Triple-A Trifecta of automation, artificial intelligence (AI), and smart analytics has compelled the C-suites to address their business objectives. Goals

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