Research & Insights

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Highlight Report

PeopleShores offers impact sourcing for socially conscious US enterprises

PeopleShores is bringing a radical approach to outsourcing on US shores: social impact-led to transform challenged communities.

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Point of View

Political ideology has become a crucial indicator of population health outcomes

We map political affiliation of US states against their population’s activity levels, nutritional choices, obesity & Covid deaths.

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Top 10 Report

HFS OneOffice™ Services Top 10: People and Process Change

New analysis and ranking of leading people and process change capabilities - part of our HFS OneOffice Services Top 10 series.

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Point of View

Banks thinking about insourcing need to think again

Is the Great Resignation spurring a BFS insourcing trend? Read on to learn why HFS thinks not.

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Point of View

CFO Vision 2025: Driving growth now and in the future

HFS F&A roundtable finds that finance cannot survive as a back-office function without focusing on driving strategic objectives.

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Highlight Report

Get in on the disruptor action with HFS Hot Vendor picks

It’s been a hot year for the HFS OneOffice™ Hot Vendors. The market has been readily validating our picks.

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Point of View

Making procurement’s vision a reality with smart technology investments

HFS roundtable finds that procurement must use technology to transform processes and find new sources to drive growth.

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Top 10 Report

HFS Top 10: Life Sciences Service Providers

This report is our assessment of life sciences service providers by execution, innovation, OneOffice™ alignment, and client feedback.

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Market Analysis

IT/BPO merger and acquisition activities monthly snapshot—October 2021

T/BPO merger and acquisition activities monthly snapshot—October 2021

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Highlight Report

M&A-fueled Nintex targets IT and Ops pros with a low-code fast-track to process outcomes

Bring together and enable IT and Ops pros if you want to deliver end-to-end process automation at pace and scale.

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Highlight Report

Infosys claims it’s a European heavyweight now—as close to regional customers as any rival

Infosys argues it is as local as any rival in Europe, thanks to investment in capacity, boots on the ground, and innovation.

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Data Viewpoint

Adopting outcome-based pricing drives cloud deals

Buyer data shows input-based pricing models are being replaced by output-based models for new applications development deals.

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