Accurate, visionary, and thought-provoking insight into issues that impact your business.
February 20, 2013 In Part 2 of this series, we focus on what can be done to mitigate currency risk in outsourcing contracts.
February 18, 2013 The slides from our recent webcast on IT in 2013.
February 18, 2013 The Blueprint for the Industry Known as “Outsourcing” identified four challenges the outsourcing industry faces: Value Beyond Cost, The Future Operating and
February 15, 2013 We examine the IT Services and BPO Market from 2013 to 2017. Our primary method is a supply side model that builds market dimensions by estimating revenues from
February 10, 2013 The underlying reason for the rapidly growing importance of cloud use is buyers’ strong belief that using cloud computing will dramatically slash IT costs.
February 10, 2013 Many CPOs, including those who have already outsourced their procurement organization, have asked, “How should I pay for procurement outsourcing services?”
February 9, 2013 With regulatory reform taking the front seat following the reelection of President Obama, the healthcare insurance industry is looking at a bumpy 2013.
February 7, 2013 This RapidInsight highlights the most important HIPAA changes and what you have to do to address them in time for the federal compliance deadline of September
February 6, 2013 This report outlines the strategic business priorities BFS executives will focus on over the next few years and examines how the outsourcing industry is to the
February 5, 2013 HfS and KPMG presented an open discussion on the banking and financial services industry in 2013. See the slides here.
January 31, 2013 In this RapidInsight™, we explain what currency risk is for non-Treasury types and why protecting your organization from currency risk is important.
January 28, 2013 HfS Research recently sat down with B.L. Narayan and Hubert Giraud of Capgemini BPO to discuss their company’s plans for growth in 2013.
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