Research & Insights

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Point of View

Solutions Portfolio and Close Client Relationships Are Priorities for Software Product Engineering

Voice of the Customer: Software Product Engineering Services. We spoke with more than 30 clients to understand their experiences working with service providers

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Point of View

Manifesting a (Cognitive) Vision: An Interview with Sudhir Singh

Phil Fersht talks to Sudhir Singh about his professional journey and predictions for the future.

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Market Analysis

Engineering Captive Center Market Analysis Q1 2018

Welcome to the Q1 2018 edition of our quarterly ER&D captive trends analysis.

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Top 10 Report

HFS Top 10 Workday Financials Services 2018

This report presents a service provider Top 10 and profiles for the Workday financials services market.

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Point of View

Case Study: Harnessing the Triple-A Trifecta to Hit Digital OneOffice™ Gold

Ericsson's journey to the Digital OneOffice model provides valuable lessons for organizations looking to get the most out of emerging technologies.

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Point of View

Making Sense of Nonsensical RPA Software Pricing

RPA pricing is a critical issue impacting scalability and industrialization, but is there a better more practical model?

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Top 10 Report

HFS Top 10 Infrastructure and Enterprise Cloud Services 2018

HFS Top 10 Assessment of leading Infrastructure and Enterprise Cloud service providers

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Point of View

Why Now? The Drivers for the Recent Spike in Cloud Adoption

Through tracking recent Cloud migration deals, HFS is able to paint a picture of the major drivers for enterprises moving to the cloud.

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Point of View

Synthetic Data May Hold the Keys to Unlocking Deep Learning Effectiveness

AI capabilities are now an essential element of success, but access to training data is still limited for many companies. Synthetic data could help.

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Point of View

Don’t Fall for These Six Cognitive Assistant Myths

Falling prey to these myths will inhibit the potential for your business unit to take advantage of these opportunities.

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Market Analysis

Onshore Is Back in Vogue as Digital Takes Center Stage, but Keep Your Location Mix Fluid

Global Delivery Location Analysis 1H 2018: HFS tracked 89 new moves announced during H1 2018. 49 Services providers reported they were building or expanding new

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Market Analysis

APAC Contract Landscape Analysis

This report analyses publicly announced ITO and BPO contracts in the APAC Countries by service types, key verticals, digital services, and providers.

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