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April 26, 2018Welcome to the Q4 2017 edition of our quarterly ER&D captive trends analysis.
April 26, 2018…or fall behind your competitors’ digital capabilities for boosting customer experience and driving in-store sales.
April 26, 2018The state of the BFS industry and how the service provider landscape is enabling the digital transformation of BFS firms.
April 25, 2018Phil Fersht interviews Hexaware's energetic CEO R Srikrishna (aka "Keech") to shed some light on what makes a mid-tier provider like Hexaware tick
April 25, 2018The 2018 Automotive Engineering Services Blueprint analyzes 25 service providers including trends, and major market activities.
April 24, 2018When blockchain barrels into procurement and the supply chain, you need to read the waves… and surf the rollers
April 20, 2018The state of the BFS industry and how the service provider landscape is enabling the digital transformation of BFS firms.
April 20, 2018How will IT professionals and leaders survive in the new digital world that's making all of their traditional IT Skills irrelevant?
April 20, 2018How will IT professionals and leaders survive in the new digital world that's making all of their traditional IT Skills irrelevant?
April 20, 2018How will IT professionals and leaders survive in the new digital world that's making all of their traditional IT Skills irrelevant?
April 18, 2018Infosys plans to sell off Panaya & Skava, acquisitions made under the watch of former CEO Vishal Sikka. Will this benefit clients in the long run?
April 17, 2018‘Amazonification’ drives the improved buyer experience imperative and better applications of technology in sourcing and procurement
April 12, 20188 suggestions to consider before engaging with a Service Provider on an IoT project
April 10, 2018A record of the key findings from the HfS FORA Summit in New York, March 7-8
April 09, 2018A review of the Internet of Things services capabilities of 27 leading Service Providers
April 06, 2018How cognitive technology can break down the barriers between the front and back offices, and drive the OneOffice vision
April 05, 2018We profile seven short-listed players who have been designated as HfS Hot Vendors based on our rigorous assessment.
April 04, 2018This report provides a detailed analysis of public sector contracts worldwide by service types, geographies and tenure.
April 02, 2018Genpact & Lease Accelerator launch solution to help compliance with the new lease accounting regulations scheduled to kick-off on 1/1/2019
March 30, 2018The role of customer engagement service providers has never been more important or more complicated.
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