Explore our latest research, analysis, and thought leadership.
December 14, 2018Building on our report, “How to avoid your looming machine learning crisis”, HFS presents an execution guide for getting started with ML.
December 10, 2018As enterprises scale their RPA initiatives, the market’s lack of deep expertise will become an ever-greater risk to RPA success.
December 10, 2018Swarm AI is helping organizations make complex decisions that require tapping into the collective opinion of large groups of people.
December 06, 2018Our 2019 Research Agenda explores the breathtaking advancements in technology enabling the Digital OneOffice and leading to the creation of a Hyper-Connected
December 06, 2018Here are excerpts from Steve Dunkerley's recent interviews with Sandy Khannah of BT Group.
December 06, 2018Digital twins could be the form of AI to give enterprises a competitive edge in an increasingly connected world of IoT devices.
December 05, 2018Survey-based report from 262 enterprise decision makers on their use of data and analytics as strategic assets
November 27, 2018This report ranks 10 leading providers on their digital change management capabilities.
November 27, 2018This POV looks why healthcare leaders should investigate robotic process automation (RPA), which battles complexity, digitizes broken workflows, reduces costs,
November 27, 2018In this POV, we’ll explore the emergence of Automated Machine Learning (AutoML) which is making it much more feasible to use machine learning algorithms to
November 22, 2018As more enterprises look to the cloud as the platform for their digital business, we take a look at the looming cloud carbon footprint crisis.
November 21, 2018It is critical for business leaders to think about getting value from data more deliberately and effectively than in the past.
November 15, 2018This insight outlines a recent HFS FORA Roundtable, where delegates assessed their enterprises’ digital maturity, and the group learned from top enterprise of
November 14, 2018HFS Research had a candid conversation with Rakesh Jain about the future of GE Transportation and his experience with GE.
November 13, 2018The contact center isn’t really dying; we are witnessing the birth of intelligent customer engagement.
November 12, 2018Emerging technologies are often applied to consumer-driven industries like banking, but they are finally making there way into agriculture.
November 09, 2018How the long-term health of the THL industry is dependent of digital transformation, not only short-term profits
November 08, 2018Are enterprises ready for almost-inevitable internal and external security breaches? This report combines information from 300 IT professionals about the facing
November 07, 2018See the Top 10 blockchain platforms, ranked based on discussions with power users and analysis of 550 blockchain engagements across industries and across the
November 06, 2018The latest joint research from KPMG Global Advisory and HFS Research reveals the state of the operations and outsourcing in 2018.
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