Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Highlight Report

HFS Highlight: Quorum becomes energy’s big beast of BPM

Former HFS Hot Vendor Quorum becomes energy’s big beast of BPM with M&A moves to extend capabilities and footprint

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Highlight Report

HFS Highlight: WorkFusion’s Series F $220M war chest – a lot of money – not a lot of surprises

WorkFusion is becoming a vertical champion, scaling through depth rather than breadth with industry-specific solutions and a use-case-driven approach to GTM.

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Market Analysis

Merger and Acquisition Activities Monthly Snapshot – February 2021

A monthly rollup of merger and acquisition activity

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Point of View

Adopt existing technology and business governance on your cloud journey to cloud native

Some of the best practices and governance policies to achieve the optimum use of cloud budget and reach the cloud native soon.

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Point of View

Make sustainability native: Lessons from digital transformation during COVID-19

Sustainability must become native to businesses and government policy. Service providers are the keys to this.

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Point of View

Your workforce has changed Now, the C-suite must adopt a NATIVE automation mindset

Business leaders on the charge toward OneOffice must rapidly come to terms with new ways to get work done. The race is on.

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Point of View

Embrace a production mindset to drive AI at scale, utilizing a CoE

Wipro supports National Health Service Scotland to progress toward the institutionalization and large-scale application of AI

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Highlight Report

HFS Highlight: TCS embeds sustainability in the benefits of technology

TCS launches Clever Energy, enterprise-level energy and emission management system.

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Highlight Report

HFS Highlight: Salesforce sets up a OneOffice battle royal with ServiceNow with Return-to-Work offerings

Salesforce is building out the next major building blocks to offer an ecosystem for the future of work while launching a full-frontal attack on ServiceNow

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Highlight Report

HFS Highlight: Accenture acquires industrial robotics and automation solutions provider Pollux

For the first time, Accenture has acquired an industrial robotics solutions provider, Pollux. This acquisition will expand Accenture’s capabilities in the of

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Top 10 Report

HFS Top 10: Hyperscaler Cloud Service Providers 2021

This report examines the leading services firms developing their partnerships, solutions, and capabilities on delivering cloud services value stream solutions.

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Market Analysis

HFS Market Analysis: Disruptive Hyperscaler Cloud Service Providers

The HFS Market Analysis Disruptive Cloud Service Providers examines vendors likely to challenge global services firms for delivering regional, industry, and

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Point of View

If the Cap fits, wear it: This is the new, reinvigorated Wipro

Wipro goes big and bold with its BFSI and consulting-driven acquisition of Capco

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Point of View

Stop the prop! It’s time to stop propping up legacy and calling it transformation

So—enough with the BS, let’s stop the prop! It’s time to stop hiding behind the short-term value of propping up legacy with RPA or any singular technology

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Highlight Report

HFS Highlight: TCS launches the Autoscape™ Solution Suite to drive innovation for connected and vehicle

In January 2021, TCS launched the Autoscape solution suite to accelerate the initiatives and innovation in the areas of autonomous and connected vehicles for to

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Highlight Report

HFS Highlight: Teleperformance’s Cloud Campus prepares to overcome cyber threats in its global model

How Teleperformance's security and data privacy expertise is defending against and preventing cyber attacks

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Data Viewpoint

HFS Data Viewpoint: The race for innovation advantage: Tech company R&D spend versus VC investment in US

If you want to know the future – invent it – so the saying goes. And if you invent it, there’s a good chance you own it. No wonder R&D and VC investment

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Data Viewpoint

HFS Data Viewpoint: Emerging Tech leaders: Update your roadmaps and aim high to take advantage of this

OneOffice emerging tech companies with serious ambitions must act now to update their roadmaps and set even greater goals to take advantage of a hot investor It

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Top 10 Report

HFS Top 10: Workday Human Capital Management (HCM) Services 2021

In the 2021 HFS Workday Human Capital Management (HCM) Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.

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